Overall Ratings & Reviews Mercure Lyon Est Villefontaine

Its nice, clean, friendly staff.. air-conditioning terrible for the price of the rooms, Breakfast ok.. food in the evening om

A night to break up the journey from southern Italy back to Calais, 24 hour reception, so we didn't have the stress of having to arrive by a set time, our son loved that the room as like "a little house" in his eyes with the living room downstairs and the sleeping area up, odd that the only English speaking channel was Bloomberg which we haven't experienced in a Mecure before...but it didn't matter as we were only staying the night, breakfast in the morning was lovely

The quality and choice of food in the restaurant Has improved. Overall improvement from previous years.

Room too hot and temp uncontrollable

The facilities were great, especially with the gym. There was a very small pool but a decent sized hot tub. At about 9.15 am the pool filled up with all the locals who had come to hang out. Quite humourous to see them all bobbing about in the water! There were lots of pieces of gym equipment, it was actually very well equipped. The whole place just needs a lick of paint and it would be great. Breakfast was lovely. I would call it continental plus. There was a great selection of teas and coffees! The bar was well stocked and well done out. The room was fine, standard really.

Very acceptable hotel for breaking a trip. Apartments are warm & comfortable.

Met our needs very well on a road trip

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Everything was fine.

We liked the new check in desk. And the return of restaurant menu sheets.

This was supposed to be a 4* hotel. There was no room service. The restaurant closes at 10pm and the bar at 11pm. I have never stayed in a 4* hotel with no room service.

I had room in some house,near main bulding.Not very good insulated,and the food was not the best.Avoid steaks.

We only had one set of bath towels for one person. I asked reception for more towels. They could only offer 2 hand towels. They said they were fully booked and that was all that was available.

Property and facilities great with nice quiet A/C and very comfortable bed. Slept great. However cost me £50 to get to hotel by taxi. Professional friendly staff. V short stay but liked the place

Stop over from us on the way back to the UK from the Alps. Fantastic facilities and breakfast. Will go back for sure.

Clean hotel good location for overnight stay

Clean and tidy place.

very good located Hotel close to the airport The Breakfast was great and the room was large and clean

Nothing to add