Overall Ratings & Reviews ibis Château-Thierry

Friendly staff and the hotel was very clean

A nice place.

EV chargepoint near the hotel. Close to American Monument

was close to everthing and was easy to access

Great hotel

Nice clean and close to food. Wonderful!

Nice comfortable room. Best part is service provided by friendly staff, especially Brian at the front desk who help us with transportation.

Great roadtrip overnight hotel, nothing fancy but everything you need. Convenient location with shops and restaurants, good parking.

It had a good location in regards to the town center and the U.S. WWI memorial. It was a good value for the cost.

Wifi connection was so poor ! Please fix this. The current connection is useless.

Pro- Clean room, cheap, Con- Small room, hallway smelled bad, rooms smelked overwhelmimgly like heavy cleaning products, window was tiny.

The rooms were tiny with no air conditioning. No wash clothes. Was ok if all you need is bare bones room.

lovely to be able to walk alongside the river into town. We missed the restaurant which we had enjoyed on previous visits but "light bite" meals were fine.

The hotel and room was clean. Service was friendly and breakfast offer enjoyable. For health, safety, and hygiene reason pets should not be allowed in the breakfast room. This should be enforced by hotel staff not by clients! Unfortunately, during breakfast a couple with their dog did not abide and brought their dog into the breakfast room, which was constantly barking and squeeking. On a polite reminder they got offensive.

I was touring WWI battlefields and stayed here for a night. Clean, comfortable, convenient, only 2 km/20 minute walk from quaint downtown area and easy access to the A4.

Just what we wanted. Easy drive fom CDG Airport. Charmong downtown area where we got a SIM card and something to eat. Comfy if smallish rooms. Pleasant Engkush speaking staff and a wonderful breakfast buffet.

Small rooms are adequate and functional if you have no other options. Affordable and decent breakfast. Friendly front desk staff. "Free" wifi was so slow as to be nonfunctional; they have an option to pay 3 euros a day per device for "high speed" wifi. We did not try that. No A/C, rooms stifling and road noise too loud to open the windows. I would expect not to have A/C in a historic property or small B&B, but I do expect A/C (an functional wifi!) in a chain business hotel such as Ibis. We dreaded spending any time in our room.

We stopped on the way to Disney and the hotel offered a good solution for a good night of rest.

Internet was incredibly slow to the point where it was unusable. Check in process was very slow and they did not understand that we had two rooms reserved. My colleague had another guest enter his room in the middle of the night because the hotel did not update the paper sheet that they track rooms on. The breakfast was fine and the room was comfortable but overall it was not a great experience.

Check in was slow. Lots of staff behind the desk but only one poor overworked individual doing any real work. I felt guilty about being given a room for clients with a disability when I didn't need them. Wi fi was poor. I tried to upgrade to the premium service but was told by reception that it was no better than the free connection. At least he was honest. The receptionist was also manning the bar at the same time as checking in clients. He tried his best but we had a long wait to be served drinks. Wondered why the management lurking in the back office couldn't have helped out. But it is a reasonable hotel in a convenient location and the breakfast was very good.