Overall Ratings & Reviews Wingate by Wyndham Augusta Washington Road

Very comfortable, except the room's refrigerator doesn't cool very well or at all.

My stay at this location was a layover stay for one night. The hotel was nice, it appeared the was work/improvements being done. All in all it was a decent hotel, nothing extravagant, beds were comfortable, hotel was quiet, and the black out curtains made the room comfortably dark for sleeping. Breakfast was good, a typical hotel breakfast bar, again nothing extraordinary but good enough to satisfy a morning hunger. Coffee was very good. I would rate this as an average hotel, possibly with the improvement they are making it could be better than average. I can say I would stay there again.

Everyone was great check in was greas. If for any reason you didn't like your room the would have changed it.

There was a hair on the bed, hair in the sink and hair in the tub. The tub was very worn, and the picture on the wall was broken. Overall, the building was in poor shape. I went to check out the next morning and the staff was tending to a beaten and naked person in the lobby who was incoherent. I understand that incident was not the fault of the hotel, but it was the icing on the cake after my previous experience. I would not reccomend.

Nice staff. My room was not cleaned. You could tell there was some sort of party in the room . There were balloons left on the floor and popped balloons under the ac unit. Crumbs on the floor balloon hanging from the ceiling. The bathroom was also not cleaned hair and dirt left in the tub and sink no toilet was in the room. Breakfast options were decent. Need better cleaning staff.

There was loud TV on one side and a party above until 4am. I had to call downstairs 3x before anyone would answer. The noisy continued so I went downstairs and no one was at the desk. I left a note asking someone to call me and no one did. The next day I was asked to call back tomorrow when the supervisor would be there. The staff walk up to my room and confirmed the noise in the am.When I called the supervisor they refused to reimbursement me the money or another free night stay. I had to drive on 95 back to fl for 7 hours be exhausted,

We only stayed one night for a comedy

Convenient

Breakfast should have more options

When we arrived, the front desk clerk did not acknowledge us, she just walked pass us 2 time, so we thought someone else was going to assist us with checking in. She finally come back to the desk and says, "I will be with you shortly". After she finished walking around or doing whatever was so important than checking in a customer, she finally checked us in. Nothing friendly, no smile, no nothing but I need your ID and to sign here. I did not know where the elevator was, another guest helped each other figure it out, then she yells, "its on your left to the right. Just terrible customer services overall. The room was nice and peaceful night sleep was great.

SOME BETTER BEDROOM PILLOW

Clean and very nice. Needs

This was a great property that fit our budget and our need for a quality experience. Definitely would choose again.

The rooms come with only three hangers, so I had to ask for more. The front desk staff was very nice, but the cleaning staff needs some help. When I checked in on Sunday, I had no towels in my room. When I came back to my room on Wednesday (they say they change all towels every 3rd night), they did not leave me any washcloths or face towels.

Upon checking in, I entered the first room given to room 302 room 322. The floors were sticky. The carpet had debris the tables were also dirty with sticky film, ashes, and tobacco. The linen had brown or blood like stains, so I called down to the front desk to let them know the gentlemen on duty came upstairs to confirm and switch me to room 302. Upon entering 302 immediately noticing the bathroom had dried urine around the toilet, there were gummy bears on the floor, so I immediately turned around to go back downstairs to let them know this room was also dirty and that I would be requesting a refund

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The employees were very friendly and on top of things. They had a little bit of an issue with the keycards but it was fixed quickly. The parking lot is a nightmare and you may end up parking at one of the adjacent hotels because they are practically built on top of each other. There is a Texas Roadhouse directly behind the building and other restaurants in walking distance. It's a good area but very busy. Would stay again

Was in town for a funeral. My day stay was good, check-in went smooth, customer service was good young lady asked if I had a floor preference and found room on suggested floor. Check out process went well also.

Does not apply

We had an obnoxious bunch of drunks that were rowdy and loud on our third night. The front desk tried to deal with them but they were very unruly apparently from checkin time. They were in the room right next to us and we got zero sleep. My suggestion would be to not give these undesirables a room when they show up already altered and making a scene.