Overall Ratings & Reviews Malmaison Belfast

Nice welcome - room nice and lots of space - pillows very small and lumpy - bar team very poor - unable to make the cocktail requested - it felt like they didn't usually work behind the bar and service ended at 12pm for residents with no offer of alternatives such as night porter. Lovely service at breakfast and a great full fry

Great location for walking everywhere.

Beautiful hotel, rooms lovely and clean and modern. Whilst food was good, waiter in restaurant wasn’t good, got our orders wrong and then over charged us. Then restaurant manager kept telling him off in front of everyone to which he then laughed. So service was very poor but food was very good and bar excellent.

Good locale for a quick visit.

Very tired rooms. Dusty in the bathroom on skirtings etc. Towels off white. Bin collection Monday am and the noise is dreadful so don’t ask for room 315. Bathroom very tired with black mould on shower. Very disappointing place.

10/10 everytime

Lovely hotel, very nice building, modern decor inside. Staff were very friendly & helpful. Room was very nice, good size and very comfy bed. Great location.

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Great hotel in a great location. Front desk staff really friendly and helpful. Room was ready early and really comfortable. Will be back x

Dated hotel with poor staff and rooms that need updating. Stains on the carpet and walls.

A very disappointing experience for our first stay in a Malmaison hotel. Thought I was spending extra to celebrate a special birthday only to be allocated a room in much need if repair. Curtains hanging off the rails and a bathroom in much need of upgrade with a semi blocked sink, corroded taps, loose fittings and although I did not request it a chair in the shower which looked unsafe for anyone due to the rusting on the legs,

The hotel is simply ok but nothing to promote to friends or family. The ambience is dull, and the room a little tired. The hot breakfast was slow at arriving and was burned. French toast is supposed to be golden, not black. Overall not fussed. The test is always; would I go back. And in this case the answer is no.

The place is falling apart and filthy. The wall paper was coming away from the wall’s and if you opened the window you had to lift it back into the frame to close it. So bad I checked straight out and booked the Grand Central! Far superior. Comfortable. Clean and spacious.

I hate the fact that I keep getting emails from Expedia even though I have unsubscribed twice. Retaining my data is a GDPR breach. Do not use this service.

Shower handle fell off, window didn’t lose so very noisy!

Nice hotel, nice location, absolutely dreadful bar and restaurant and some very poorly trained staff

Really nice hotel, in a great location 👌

Lovely friendly staff. Comfortable room. Breakfast was great, especially accommodating for Gluten free guests.

Nice hotel I would stay there again

A pleasant, quiet stay. Convenient location near the waterfront, and very walkable.