We have stayed quite frequently at Comfort Inns and have always had a great experience. This facility left us a little short of saying it was the "best". . . no newspapers in the a.m., "gift shop" was not stocked very well, no local info on display and the tv in our room was impossible to operate since there were no instructions available. The breakfast is advertised as closing at 9:30 but at 9 a.m, it was over!!! The saving grace for this hotel are Anna, Portia and Ben - your front desk clerks. They smart and polite and very attentive. We will be back to Burnet to visit family, but maybe not at the Comfort inn. . . unless we are assured that Anna, Portia and Ben are there!!!