Overall Ratings & Reviews Hampton Inn Columbus-North

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AC not working in room so they got us another room right away. Great service.

They had to change my refrigerator 3 times because the original one wasn't working. The customer service person Was supposed to bring up a refrigerator, and left and didn't tell nobody.

Online it was listed as having a hot tub which was my main reason for booking - it does NOT have a hot tub. Also there was dirty wash cloth on the floor in the bathroom. The AC was not working well, even on the lowest setting it did not get very cool in the room.

Staff was amazing. From front desk to kitchen staff and housekeeping every one was extremely nice and helpful. Recognize your staff,they deserve it !!

Look like some updates since past visit.

Great!

Love it

Great

The first room we were put into had the most horrible sickening sewer stench! We told the staff and they did move us. Although it was much better there was still a hint of that odor. When I booked it advertised free breakfast. We went down in the morning and there wasn’t even any coffee. When we questioned they said no breakfast until next Tuesday due to renovations. But not even a cup of fresh coffee! And they didn’t even ask if I was a rewards member so I did not get any points for this stay. To be honest it was not a good stay at all!! The desk clerks were very nice and helpful.

Room and hallway leading to room was extremely cold and even though we set the HVAC unit to HEAT at 75 - 80 degrees, the room never warmed over 60. Otherwise, room was clean and comfortable. Very large television with a really great picture. We were not aware that dining area was under renovation and were disappointed that no breakfast was available, aside from a few cold bagels and muffins. Desk clerk stated that Hampton website advised that, but we booked through Expedia and were not aware. Frankly, we would have stayed elsewhere had we known.

The property is centrally located. It was very clean and had nice decor. The young lady that was at the counter when I checked in on Saturday afternoon was very helpful, sweet and professional!!

Everything was pretty good except no hot water in shower. Sink faucet was hot, shower was not. Room 213

The rooms were clean and the staff was professional! There is a sweet cat in the lot that greets guests.

I wouldn’t have booked had I known hotel was undergoing construction. Didn’t stay and no possible way to get my complaint to Orbitz to cancel without charge. Just constantly looped to their policy. No number to call and talk to a live person.

Terrible. No bath tub or safe. Will not return there.

Hotel was convenient and clean, but under construction. Close to restraints and ft Moore. Parking lot is not the safest. Stray German shepherd followed me into the hotel. Quite scary. Had free breakfast but so bad we ate out every day

Limited parking and no warning of construction online

Pros: employees very welcoming. Facilities were clean. Rooms were nice, big bathroom, beds are very comfortable. Cons: parking lot is small. There was one very small garbage can and the housekeepers didn’t come in to remake the beds or take the trash out. The shower gel bottle in the shower was empty both days we stayed. Overall great experience and I will definitely be back

Loved our 1 night stay. Room was clean and well appointed. Beds were very comfortable. Fridge was cold and morning coffee in room was good. We did not stay for breakfast because we had to get to ATL Airport. Staff was very friendly and professional. Will definitely stay here again! Thank You!