Best Western Knoxville Airport/Alcoa

Explore Best Western Knoxville Airport/Alcoa
8.4
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.8

Traveler Reviews Best Western Knoxville Airport/Alcoa

Number of reviews per page
20
40
Top reviews
Daisy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Shuttle was quite convenient and very helpful
Anita
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The beds were very comfortable, and the pillows were just right.
Kimberly
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean and the staff was nice.
Deidre
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Walls are paper thin, you can hear every TV on both sides of you, every time a somebody uses the bathroom or takes a shower and Doors slamming in the hallways. Room stunk, flying bugs in the room on the other hand driver was very accommodating with transportation to and from the airport.
Susanne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The customer service at the front desk & breakfast went above and beyond to accommodate our family for & during our stay.
Karen
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room had a smell to it when we walked in, then when turned on heat it smelled like smoke and so I turned off immediately so the room got cold because it was on 66 degrees and cold when we arrived at 9:30 pm! Ice machine on 1st floor and 3rd floor still isn’t working (wasn’t working in May when we stayed there).
Deborah
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Musty, slight moldy smell but otherwise very basic and ok
james
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The doors close loudly. If you are a light sleeper, bring noise cancelling headphones. I’ve stayed at this property several times before flying out and it’s been very convenient.
Erik
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice attentive staff at check in and check out. They were able to provide a late check in and out for me.
Vicki
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly place .will return
gary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was all good
Karen
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The desk staff was always helpful.
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Solid hotel. Watch the caulk in the tubs.
warren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Love this hotel and people who run it. Second trip there and headed back tonight
Paul
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Solid
Lisa
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I booked this room on our way home from the beach and thought an indoor pool would be nice. It was not. It was green and slimly.
John
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

There was nothing to like about this property I will be asking for a refund
Arnaldo
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

H
katie
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We checked into our first room to discover there were large fresh blood stains on the mattress cover as well as a huge urine stain. It was clear the mattress pad had not been changed and a fresh sheet was just placed on top. It was disgusting. I’ve never been to a hotel where something like this happened. Would never stay at this hotel again.
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TRINA
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel was clean. Beds weren’t comfortable and breakfast was sad.
Number of reviews per page
20
40