Overall Ratings & Reviews Gran Festivall Resort

Horrible place. Don’t understand how it’s still open. Needs major upgrades

We got there and the hotel room they offered us had puddles in the floor dripping water from the ceiling. One of the puddles was over an inch deep. It wasn’t because the rain went through the door, no it was water, literally dripping from the ceiling. The plaster along with black mold was falling from the wall in the ceiling. The lights were flickering, and when the bellboy tried to tighten the lightbulb, it shocked him. An electrical short with puddles. We went along with them and on the third room, they offered us the toilet bowl had no toilet seat. The floor had puddles and the top bedroom light didn’t even turn on. Please do not expose your family to unsafe mold and electrical hazard.

Vacionamos en este lugar Esta ves esta muy deteriorado Creo necesita remodelacion

The stile of de hotel is fabulos

Only one places for food and food was not good. The places is falling apart. Only the main pool was able for use. Just dont go save your money

Todo muy bien, los animadores muy amables , la comida en el buffet es deliciosa

nothing good except for the restaurant waiters!

They need to work on the environment

Needs a ñi

Its a beatiful place unfortunately, the rooms need to be cleaned, they have a fungus smell and AC did not work. The room room did not have enough sheets .

We love Gran Festivall, we’ve stayed here many different occasions. The staff is very friendly and helpful. The food and drinks are great, beach is wonderful. The rooms need to be updated, cleaned and just a little more love and attention. Bathrooms in common areas need to have lights especially if you’re using them at night it was so hard to use them without a light, we had to turn on the flashlight on our phone. A really nice hotel, the property just needs some touch ups and needs to be cleaner.

Everythin good

Property was not clear

Property is in need of an upgrade from facilities to furnished. Food is okay and Beach area excellent

Rooms are horrible. The staff are really nice.

Broken toilet . No responce to the problem Very old rooms no maintenance . Thing two times before go there 😁

Expensive and in very bad shape all around

Property looked very outdated. Air conditioning in rooms was not good the rooms were hot . Didn’t enjoy my stay best part of the stay was there breakfast and the night show don’t think I will ever stay there again

Las instalaciones están pésimas y no cuentan con aire acondicionado

Great location and clean place. Recommended Yes!