We stayed for 3 nights/4 days and in weather over 100 degrees and weren’t allowed to get additional towels without a charge. We had many neighbors with 6+ people in one room and children were riding their scooters on top levels making noise and also knocking on random doors throughout the night.
Cinthia
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I love how clean it looked and the amenities we got to enjoy. The best part is this is a kid friendly property
Jacqueline
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It is unfortunate that we now have to pay for daily parking.
STEVEN
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I would have like my room cleaned on Saturday needed more towels
Michelle
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Loved our stay. Had great time at the pools.
We somehow ended up with a handicap suite which was fine but the showers because it is a handicap suite or capable for wheelchair entry which just makes the water go everywhere. One of us fell in slipped.
NICOLAS
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room wasnot ready when we arrive to check in at 4:00pm one room was ready at 4:35pm and the other room at 4:55pm.
Daniel
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
More food options in the property and the bar is open later at the pool
Beatriz
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
My favorite getaway
Sherilyn
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great hotel overall
Patricia
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Property is nice and perfect for the kids. If staying more than 2, and need to use sleeper, be aware the bed won’t be made and a thin blanket provided. The sofa bed is not comfortable.
Yvette
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Overall, it was a great experience! The amenities and scheduled activities were great!
MARIO
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
nice pools lot of parking
Chris
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Me and the family love this place
. We been coming here for the past 15 years. The only complain that I have about this place is that the pool is not shaded or the barbecue area. Knowing that most people are going to spend the time there.
Alfred
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Neighbors of room were very noisy . Room areas not very clean .
Miguel
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent place.thanks for you help always
Armen
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The Best Hotel
Yessenia
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Love the resort it’s big with so many pools for everyone in the family to enjoy. One bonus is their bus that takes you from one location to the other along the property. The rooms are very spacious we had 6 reservations that weekend and everyone had a great time.
Patricia
Friends and Family
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The rooms are nice and remodeled. However, the
BERENIS
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great stay the kids had plenty of activities to do and keep busy. Hotel sent out communication every morning with events or issues with pools.
mary
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Large pools and great bar, slide has a height requirement so the 4 year old wasn’t aloud on. But overall great resort