Overall Ratings & Reviews Barceló Gran Faro Los Cabos - All Inclusive

Hard sale time share property. Limited dining options, food available was awful. Hard to get into dining reservations. Resort was very low key, limited entertainment. Segregation of bars for members only, not disclosed during booking. We saw people throwing up in the swim up bar pool. Rooms and property at first look appear fine, but quickly realize how outdated they are. Would not stay here again.

Dinning Options

It is now GR Solaris Lighthouse by the way. Food and drinks are horrible. Staff is useless. There is absolutely nothing to do unless you like either being in a pool or laying beside a pool. You can't rely on staff to help you if you have questions. Wasted money for us for sure. Despite being all inclusive, be fully prepared to pay for food and drinks and transporting t/from off property each day.

A lot of restaurants were closed and or not available for booking. Buffet food was standard amd drinks were slow. Mid range AI

When we arrived at the hotel, it was under renovations (not stated on Expedia or the hotels website). Expedia is no longer taking reservations from this hotel but refused to help us move to another hotel. Some of the many issues at the hotel were hotel lobby, restaurants were closed, they were charging for room service, elevators were not functioning, etc. This was not an operational all inclusive resort which is what we paid for and expected. We are now out $4500 and it ruined our vacation. We tried to resolve with the hotel and they were rude and not helpful. We spent hours of our vacation on the phone trying to get a different hotel with no help at all from Expedia. We ended up paying for another hotel at an added expense of $1500. Expedia just takes your money and has horrible non existent customer service!

The staff were mostly helpful, very nice and friendly. The management a little less so. The Faro Bar restaurant was closed an two elevators down. We paid a premium despite limited bar service and offering. Note you are unable to swim in the ocean at this beach due to unsafe currents. The beach is very quiet and clean.

I love all the staff are very nice shout out to Samantha from entertainment,Ary from entertainment theyre very kind,helpful and hardworking. Shout out to Orlando from Italian restaurant and Gisela from retaurant close by the pool.theyre very helpful.the only thing i dont like is the restroom below the restaurant close by the pool.2 rooms were very dirty and only 2 were funtioning out of 4.tlyou should bulid anothe clean restroom with good lighting.Sushi restaurant should be in a nice cozy room not by the poolside.

Spent a few days here on a solo vacation. The resort is clean and on the smaller side. Definitely an older crowd as well. The area around the resort was nice with plently of outside food and shopping options. The food at the hotel restaurants was basic at best. Dont forget to check out the bar at the top of the lighthouse! The views are amazing and worth the climb up the stairs, or take the sketchy elevator.

Stayed here many times before new ownership. Love the updates the new ownership has done, don’t love the fact that it is becoming a timeshare or condo type situation. The workers worked very hard however, the resort was very understaffed. One area that has always needed improvement is in the food. I love the location, room was great, and the entertainment at the pool was great. And it’s Mexico, so what’s not to love!

The food at the buffets were cold at times..

Francesco, Jorge and enrique were amazing. Service was excellent and the food was surprisingly good!!! 10/10

The property has recently been sold to Solaris. Some maintenance has not been addressed. 2 elevators not working. Water taps coming off the beach do not work. The staff were amazing and the pool side entertainment was very well done. Enrique was fantastic. Over all a wonderful week!!

Hi pressure time share Property pools in need of repair service attendants were great No swimming in the ocean Hidden cost not revealed at purchase Food was awful except breakfast buffet Bottom shelf liquors Property was beautiful

Overall the new management has a lot of work to do for property to reach expectations for a good all inclusive up to standards one would expect from mexico.We booked it for affordability but wouldn't return. Property itself is pretty outside but needs new upholstery in main areas. Rooms were fine. Food was very decent, especially breakfast. Staff in general friendly, but front needs to hustle a bit when guests have reasonable requests. Resort was quite empty when we went. I think with upgrades to property and general management, it will eventually go back to previous standard that I read about in reviews of when it was Barcelo.

I stayed at Hotel Barceló for my Thanksgiving vacation, and unfortunately, my experience did not live up to expectations. The amenities were disappointing—several critical issues arose during my stay. The electricity went out multiple times, which was not only inconvenient but also detracted from the overall comfort. Additionally, the food options were quite limited, leaving little variety to enjoy during the holiday. The pools, which I was looking forward to, were uncomfortably cold, making them less usable despite the beautiful setting. Overall, the property did not meet the standards I anticipated for a holiday getaway. I hope the hotel management addresses these concerns to improve the experience for future guests.

The property was excellent, beautiful and tranquil. Food was excellent. Courteous and friendly staff.

It was not an all inclusive. No place to eat at lunch and supper . The worse resort we’ve ever stayed at .

The property under new ownership. staff was helpful property beautiful food need more variety and it was nasty!!

good service nice place

All of the staff were very attentive to ensure our stay was excellent.