The staff was very courteous and helpful

1. Staff = Employees were very nice and pleasant and care about your safety 5 ⭐️ 2. Neighborhood = Very safe can walk around by yourself 5 ⭐️ 3. Locations - Everything close by like reforma street, shopping malls, street food/restauarnts, grocery/convenient stores, 15 mins away from Centro Historico 5 ⭐️ 4. Room - Bed is fine, not much toiletries. Not enough plugs so if you have things to charge or hook up, it’s going to be in by one. There is no a/c but it’s more like a fan that’s running. Walks are not thick enough that you can hear someone either using the washroom and or hear people from other room. The washroom drainage is not good so the sink and bathtub gets clogged easily so imagine taking a shower. Washroom feels a little dark when taking a shower. 2 ⭐️ In general, the building looks great. It just you realized it’s a old building so you may see some flaws for a location that’s really great to be in. Also, I felt with all this it felt like a 3 star hotel rather than 4. I would recommend to someone to go there for a short stay if 1-2 nights. But wouldn’t recommend more than 2 nights. I hope they can fix all this issue because it’s such a hotspot for the hotel to be in.

Old property- old furniture.m

We stayed at the Bristol Hotel because of its proximity to the US Embassy. I had to replace my passport, and the hotel is less than two blocks away. It is in a quiet neighborhood, tree lined streets and plenty of good restaurants in the area. Alex at the front desk was especially helpful.

Very safe, beautiful neighborhood

The location is okay for the price.

Good stay

The quality of the food in the restaurant is poor quality, I ordered taquitos with some salad, guacamole and black beans, taste not flavor and the black beans were bad. I reported the issue to the receptionist and I was ignored. The room’s furniture is old. The room was clean.

Es la segunda vez que me hospedo aqui y esta excelente. Solo tengo una observación y es que se me asigno la habitación 115 y esta se le dificulta demasiado que tenga internet (solo tenia cuando me acercaba a la puerta)

Very friendly and helpful

Nice

Good

Located in one of the best areas in Mexico City, great value-for money. Well-kept hotel. Very friendly staff, polite and helpful. Restaurant available, lovely patio located at the entrance.

Excellent

This is a kind of old hotel, with little to no improvement in several years. For the price paid is OK, but I wouldn't stay more than one or two nights. The shower got flooded, room ventilation was very poor, elevators were noisy, the people was very good and at our service. Gym is minimum

Convenient location, close to restaurants and shops and reforma. Looks good from the outside but rooms are dated, furniture old. Rooms need some renovation. Staff are also arrogant and unfriendly.

La ubicación está muy bien, casi no se escuchan ruidos externos solamente mejorar la iluminación del cuarto.

Todo estuvo excelente solo tengo dos observaciones que no me agradaron. 1- Cuando llegamos el señor de recepción (ya se miraba grande, quiza unos 50~60), nos trato de manera despectiva y no nos hizo el check-in, hasta que tuvimos que hacerlo con otra recepcionista. 2- Las sabanas tenian una mancha cuando recien llegamos. Afortunadamente solo era la sabana superior.

Good area. Great lobby. The room was clean. Everything was in working conditions.

Always love it ... many repeat stays.