Upon arriving to the hotel the guy at the front desk was hardly ever there. I did self check in at the kiosk. When I arrived at my room the towels I. The bathroom had long black strands of hair, there was a smashed bug in the shower. When I went to pull open the covers I noticed a lot of short dark hairs that looked like it could be from a pet, it was clear they did not clean or swap out sheets. When I called to ask for new bed sheets the front desk, a young kid, he said he can’t bring up any sheets because he can’t leave the front desk ( when u arrived and made multiple trips to bring in my stuff he was never at the front desk). Poor customer service he didn’t even seem to care and even worse housekeeping and cleanliness, DO NOT STAY HERE. The only good thing was that they’re pet friendly and had a decent breakfast in the morning.