Overall Ratings & Reviews AmericInn by Wyndham Black River Falls I-94 on ATV Trail

Hotel is quiet, clean and a great place to stay on a road trip. We relaxed after a long day of working and driving. The whirlpool in our room was a nice bonus. Look forward to staying again.

Hotel staff decided to discuss politics upon our arrival and bash what he didn’t believe. Continued to tell us he recommends other places to stay, opposed to the AmericInn, as you’d get more value for your money. The pool was less than desirable with stuff floating on the top, the hot tub out of commission. Our bathroom had small hairs on the floor and in the toilet and the rest of the room wasn’t the hotel clean you’d expect. The photos online showed a waffle maker for breakfast, which was part of our decision, and there wasn’t a waffle maker, just a sad pancake contraption.

Just the right place and price for a nights stay on your travels!

We had bugs climbing on the walls and ceiling and the pool and hot tub were shut down. The day guy behind the desk was asked for some pepper by another couple and there was none. Breakfast was very scarce and we were there an hour before it ended

Clean with refrigerator, TV, I just needed a place to sleep before completing my drive home. It was perfect for that. It looked like they had a nice pool but I was in and out.

The rate was reasonable, the beds were comfortable. The hot tub was under repair, but we were able to use the pool. Staff was very friendly.

Bathroom door was cracked and the tv/dresser was chipped at the bottom. Overall a good stay and friendly staff clean room.

I enjoyed my stay, quiet, clean and very polite

We were fine with everything

We deliberately booked here because of the pool and hot tub. When we arrived we were told the hot tub was broken. We upgraded to a jacuzzi room, but had to pay extra for it. I felt like it should have been a complimentary upgrade due to our obvious disappointment regarding the lack of a hot tub. The room was average, breakfast nice, except the pancake machine was also broken.

Horrible experience. The first room that they put us in smelled like wet dog. And then they put us in another room and when i dropped something on the floor and went to pick it up i lifted up the bed skirt and found a whole needle syringe in the room. Left the property and went somewhere else after that

I arrived to find that the Jacuzzi (i.e. the reason I booked this hotel) was broken. My room was extremely hot and stuffy. The chair in the room was incredibly uncomfortable. Other than that, it was quiet, clean, and mostly comfortable. Not sure I'd stay again, but it was fine.

I had a really nice time.

I had a really nice time.

Easy location to get to.

The staff this visit was terrific compared to the staff in the past! Good breakfast too!

The pool room was freezing! They had a little space heater which was not working. The bed was hard, pillows were terrible, the free breakfast was ok.

I couldn't stay at the property. Checked in then immediately checked out 5 mins later. Safety was a concern. The hotel was very dark with no lights on at the far enterance. It also appeared there was little to few others staying there as there were only two cars in the large parking lot. Lights in the pool area were off too when I drove up at 8:20pm. Upon entering I was told the hot tub wasn't working, which was why I had originally chose this location. My room assigned was at the far end of the building and there were NO lights on around that entrance which I was instructed to use. There with a man sitting in his van outside. I sat in my car deciding what to do and also noticed ripped screens and broken blinds. I went back to the front desk and checked out. I was told to have Expedia call & they would issue a refund. I ended up staying at another hotel.

I had some minor broken things in my room which i photoed day one so they wouldn't charge me they didnt. There is no elevator so if you have a disability make sure you request a 1st floor room ahead of time. Overall it was decent fairly clean we were there a week and housekeeping only came once. The kids enjoyed the indoor pool. The breakfast was basic. The staff were friendly. I would book again.

The guy working the front desk was rude. The hot tub had dirt and dead bugs floating in it. There were only two towels set out for the pool. The room had stains on the bed sheets and you can guess it, more dead bugs littered throughout the room. The bath tub already had water in it, which was off setting. The prices online were much cheaper than the property rates and they do not match it. There was no ice bucket in the room so we asked for one. This property felt neglected and unmanaged. I would highly recommend staying at any other hotel in the area other than this one, and I hope by me taking the time to review this stay will allow the property another look at the customers experience and expectations.