Overall Ratings & Reviews SureStay Hotel by Best Western Sarasota Lido Beach

Great spot for a good price. Front staff were helpful and always quick to respond.

Fast check in. Value for the price

Pubes in the bathroom and no extra towels

Noises

Manager Patel was helpful but the first room I was given had a bed made with obviously dirty sheets that smelled like sour & sweat. The second room I was given I only killed one roach so I consider that a success.

The room was ok, but there were cockroahes

The hotel was acceptable however the roof was being replaced during my stay and I was not informed by staff. I was woken up each morning to the noise with the worst being on Monday morning. I called the front desk as well as sent a message. The front desk did not offer any compensation for the issue. I still have not heard from the message I sent through the hotels.com help link. I ran into another group of people who were staying at the hotel and they were offered $50 for the inconvenience. I have yet to hear anything but the cost of the night was over double that.

The rooms were clean and the staff was amazing to us. Will definitely refer family and friends here.

I would stay again for sure and staff was great.

This is the filthiest room I have ever seen - I believe it to be hourly for miscreants/you know what am saying, because makes up on sheets, someone’s clothes left behind. If I could have slept standing up I would have. Disgusting sheets, German cockroaches, dirty sheets/blanket… you should feel ashamed posting ‘WONDERFUL’ as your review. You should be fined and removed from your partnership with Expedia Hotels. I left VERY EARLY in them morning every though I had another night. Not disappointed - DISGUSTED 💯

We just needed a place to sleep that was close to the attractions we were visiting. This location was very convenient. This is an older building and, although our receptionist was delightful, the room assigned to us was not ready. We were moved to another room that smelled of smoke. It was ok but not an outstanding visit.

The accommodations were outdated, and the rooms smelled of cigarettes. The area looked unsafe.

The staff couldn't have been nicer and our room was clean, but this is $100/night kind of property. It is the most basic of motels, with absolutely no frills. I'm OK with that, but the amount we paid to stay there was 2.5 times more what we should have paid for what we got. It is nothing the staff did wrong, but I feel that I was misled online as to what kind of property I was booking.

I am amazed that Best Western would put their brand on such a property as this. A new coat of paint on the outside does not trump ill-maintained rooms and ancient bedding. Two good things about this hotel were a very hot shower with strong spray and a cheery, helpful receptionist. However, one of the rooms assigned to our party had not even been made up that day, so had to be reassigned.

The place was old and had a smell of dampness

I wasn’t allowed to check in and was never communicated to me that there was no room for me. Had to book another hotel late min.

Terrible stay. Hair left on towels and had to ask staff to change my sheets. Sandra

I liked that the staff REALLY tries to make this a great hotel. They are very professional and care.The room is clean. The beds are comfortable. There is a refrigerator and microwave in the room. Coffee maker in room. The fact is that the rugs are old and stinky, the bed linens are cheap and worn, and the room smells like pot. The pool is not heated.

Sad to say the room was filthy. Dropped a damp face cloth on the floor and picked it up to see mud. Travel paint crew staying there decided to have a rousing soccer game right outside my door. Breakfast milk was off.

Cockroaches