Overall Ratings & Reviews Candlewood Suites CHARLOTTE - ARROWOOD by IHG

How big the rooms where and how they had full kitchens in them and the free laundry was also nice

The staff was kind. I did not feel comfortable with the lighting on the hallway and the room smelled like a gym.

Hotel needs some updates, very outdated and needs some TLC.

Toliet couldn’t flush Refrigerator wouldn’t close Cabinet drawer was broken And tv did not have no signal the last day I was there.

Thin walls

Always enjoy staying at Candlewood Suites

Absolutely a good hotel with dedicated staff and situated in a friendly environment that enabled me some walking distance to catch up with my itineraries for the day likewise some breathe taking restuarant/spots to hang out there in without been atacked by hoodlums

Overall it was a good price but the front desk service sucked ! My towels smelled like yuckkk . Then my handle in the bathroom was already tore up & I made sure the front desk knew so I wouldn’t be getting charged . The area was safe , the cafe beside it was awesome . Will not be back

Friendly staff Very clean easy parking

Good

Good hotel stay and clean

N/a

I stayed in room 211 on 2/3/25 and the room had been smoked in a lot at some point by previous guests. Smelled lile an effort was made to cover up smoke smell but i still smelled it. Only there 1 night so i dealt with it. Staff is always great!

Stains

Great

The room had about everything you can imagine! Full size fridge with icemaker, utensils, plates, bowls, microwave, hair dryer, etc. Very good value!

Staff is very friendly room was clean no complaints

Even though it was a non smoking facility, it smelled like weed everywhere. Also, you can hear people walking upstairs, coughing, and talking. Staff was friendly though

Great stay

Perfect stay. They have everything we need for a perfect gateway.