Extended Stay America Suites Detroit Metropolitan Airport

Explore Extended Stay America Suites Detroit Metropolitan Airport
6.8
Pleasant
From 505 reviews
Cleanliness

7.0

Room Comfort

7.0

Location

8.2

Service and Facilites

7.4

Traveler Reviews Extended Stay America Suites Detroit Metropolitan Airport

Number of reviews per page
20
40
Top reviews
Jonathan
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Found a dirty towel in the bathroom, inside of the microwave was filthy and covered with crusted on food, smoke detector went off from steam in the shower
Frederick
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Disgusting
Anthony
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No room cleaning all day while I was gone
Alexander
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hands down the worst hotel “stay” I’ve ever had. Front Desk Agent has nothing to do with this review they were great. The hotel reeks of smoke and was loud. There were chicken bones in the hallway and on the fire extinguisher. The room had mouse poop on the floor. The furniture looked like it had been gnawed all over. There was a cigar wrapper under the bed along with mystery stains on the sheets. When we turned on the ac unit, it instantly filled the room with a horrible smoke smell that was nauseating. The “clean” bathroom towels had pubes on it. There was hair on the walls. And the small travel shampoo was almost empty which clearly was leftover from the last guest. We checked out an hour later and stayed elsewhere.
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Robert
icon-Business Family
Business Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

There are crack heads everywhere the staff did not care
Dorothy
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The elevator was out of service.
AHSAN
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Concierge was high on weed and wouldn’t check us in because he was too high and knocked out. This is not a family friendly hotel and is very dirty at the entrance. We had check into another hotel because of how high the concierge was.
lindsey
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

No
Gregory E
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Property smelt smoky or stell asked staff about smoking in the building said not allowed only outside but found burn hole in sheets hair on the pillow would never stay in extended stay again .
Justine
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Easy check in / out. Car was safe in the lot. It’s well lit with decent parking. Bedding was awful. There was no comforter just a sheet and a thing that was a little thicker than a sheet however it was clean. Bed was okay for a night but I wouldn’t want to sleep in it any longer. Property a bit dated but it worked for the night. It was clean enough
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Kelli
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Quick few hours of sleep before flight...no wow factor...it's a room
Griffith
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

could have on call shuttle to rental cars and airport
Edgardo
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Everything good, breakfast could improve 👍 But a great option
Carmensita
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Check in was no problem.I had made a reservation on the hotel app.. Rooms were adequate bed's were clean..
Katelyn
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The towel bar above my toilet popped off the moment I touched it. I laughed.
Gaye
icon-with Partner
with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Alarm went off for at least 2 hours. Changed rooms 3 times before I found one that didn't smell like animal urine. When cleaning up spilt my dew of the floor in the kitchen part the white towel turned brown as if I was cleaning up mud and the carpet felt sticky
Christina
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The only thing about this place that has any redeeming quality is that the staff we interacted with late at night because our flight was delayed and we had to rebook for the fall day staff. The staff was pleasant and easy to deal with. They were great. There was definitely some kind of illegal activity going on in the lobby involving pimps. I know this based on the conversations I heard. When we arrived at our room, there was some wet substance on the floor. All of the beds, have the plastic sheets underneath the sheets, which we all know are used for Beds that see a lot of action or see a lot of babies that throw up. The security lock on the door was not functioning properly so the only lock was the door lock. The bathroom was clean in the kitchen. I would not stay at this location again if I ever go through the Detroit airport.
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Angelina
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The young man with locs was very helpful accommodating and compassionate. He needs a promotion and raise!!! He helped make a crazy night become a comfortable peaceful stay.
St Clair
icon-Business
Business
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

What I did not like about my. There was no pots and pans up on request. I had to ask the desk clerk later was there any pots and pans? He told me that he had to look and that there were plates. There was some inconsistencies. They extended stays, always provided up on request pots and pans. The death clerk gave me pots and a Teflon was scraped off of. It was not safe to eat out of. I could not believe it. I never had this problem in Ann Arbor extended stay ever. Also, there was no lids for the pot. I would like to see some improvement in the future if I decide to go back there. What I liked it about the extended state suites is that you provide pots pan and plate wear for your guest.
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Jenifer
icon-Business
Business
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Was very dated but worked for a quick night stay before flying out
Number of reviews per page
20
40

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