Overall Ratings & Reviews Holiday Inn Express & Suites BALTIMORE - BWI AIRPORT NORTH by IHG, an IHG Hotel

Very clean and comfortable

They charge for parking when they have an open parking lot. They are not using a parking garage. It's a money grab.

Smells great walking in. Very comfortable beds. Everyone was very nice.

The room was spacious and clean. The breakfast was really good.

Parking fee not advertised. Staff deflected questions about fee.

Clean, quiet and a good breakfast

Decent fitness center and indoor pool

The hotel room was clean, comfortable bed. The room had a fridge so it was easy to buy bottles of water and keep them cool. Breakfast was good.

1. When checked in we were charged a $6 parking fee, the web site said that there was free self parking on site. We went out for dinner and when we returned there was only 1 parking spot in the entire lot we were lucky to get the last parking spot. Other customers checking in after we arrived did not have any parking spots left. 2. We stayed at this hotel before, and the Breakfast was very good this time we were not impressed with the menu selection(s). The only toaster they had was very slow and there was a line to just get anything toasted.

Room was very dusty and you could smell the smoke, even tho it’s supposedly a smoke free environment. I had to bleach the tub down it was so dirty. It’s say free parking but it’s not I had to pay $6 to park.

We usually stay here when we have an early flight out of BWI. Marlo at the front desk was super friendly and helpful; however, I discovered a handkerchief that wasn't mine in my bed upon waking. This left me wondering if the sheets were actually changed after the previous guest. Also, the bathroom floor wasn't properly cleaned. These things combined will have me staying elsewhere next time.

The hotel was clean and staff was friendly. The only gripe I had was they charge for parking? I guess that is common for that area. I had just never heard of paying for parking at a hotel before.

The pool

We went as a family and liked everything about it. Clean rooms, friendly and helpful staff, great breakfast options.

The complimentary breakfast was decent and the room was very spacious. The only dislike was the lack of water pressure for the shower.

Clean, great bedding, fast check in

Our favorite place to stay whenever we visit family in Baltimore. Great sized rooms, lots of options at breakfast, and friendly staff!

When I made the reservation the ad said I could leave my car there while I was out of town and that is why I chose that hotel. When I got there they said since I booked with Expedia and not directly with them I was not eligible for free parking. I ended up I had to park in the surface lot at BWI. Without parking I would have chosen a hotel closer to the Airport. They call this a bait and switch. Unacceptable.

I was lied to about the room I was getting. When I tried to have it resolved nothing was fixed. I’ll not be staying here again.