Overall Ratings & Reviews Holiday Inn Express & Suites CULLMAN by IHG, an IHG Hotel

Loud AC

Great place to stay , clean , comfy beds and the staff went above and beyond. A picture of my dad fell out of my bag before we left , the front desk called and offered to hold it for pick up or mail it !!!

Friendly staff at check-in. Pool was warm. Breakfast was better then most.

Staff was great very polite and accommodating. Room was clean bed was comfortable

Loved my stay here,with my husband,visiting our children...Friendliest staff ever...Nice ,clean,cool...Simply perfect

Nice, clean and quiet

Hotel appeared to be new, so everything was in working condition except the elevator was not working the next morning. I have a bad knee so that made my live a bit more difficult. On leaving the hotel they didn’t print me a receipt but sent me an email after I had left. I was charged $50 over Hotel.com price I paid on line through the app. Not happy about that!

Just what I expect from Holiday Inn Express

The staff were great

Nice person at front desk. Clean and organized

The hotel was very comfortable and loved the variety at breakfast. The staff were friendly and helpful

For overnight accommodations (our need) this facility was perfect. One minute from the interstate exit to parking spot at the hotel, surrounded by a variety of eateries, the location was perfect. The young man, Tristan, who was working the desk in the lobby greeted us warmly, processed us in quickly, and accommodated a couple of special requests graciously and efficiently. The room looked brand new and was unusually well appointed and comfortable. Breakfast near the lobby was generous and well prepared. We would have been well served here for a more extended stay I am sure; for our overnight stay we could not have asked for a better experience and value.

The fitted sheet didn't stay on, and curled up around us. The flat sheet was thin and worn, and the night was restless. The shower was so forceful, it hurt to let the water hit you.

I did not appreciate housekeeping coming opening my room. It started Saturday at 9:00am using the key to come in the room, mind you it was not even the check day. Stating they were looking for dirty towels. Then on Sunday not only did we have to deal with someone keep knocking on my door all morning. Housekeeping came and opened my room door again at 9 am Saying the hotel checked us out . I will not refer anyone to this hotel. Why would house keep even thinks its ok to use you key to come into someones room? This was unacceptable

Good

Was a decent stay

Nice clean and quiet.

Staff very friendly, rooms spacious and clean, bathroom emminities are DOVE brand .. everything you need... wish they had hot tub

We didn’t get in til very late, but they were there to let us in and get us checked in nice and quick.

Everyone but checkout clerk (guess owner) when leaving was nice. Won’t return