Overall Ratings & Reviews Aquamarina Beach Resort

Great place to stay

Hotel muy pequeño y albercas

na

They did an effort to decorate the room for a special occasion.

Good option if you want to save money.

The staff were super helpful especially Daniel . The room is dated with some better decoration would be amazing . Difficult to charge phone and laptop as power points are limited. Nice overall stay 🙏

It’s a 3 star can’t expect everything to be awesome but the service was amazing and for that they get a 5 and the entertainment by the pool was fun.

Everything

This resort was a huge disappointment. The room smelled like mold the moment we walked in. The bedding and towels were old, worn out, and didn’t feel clean. It was honestly uncomfortable staying there. On top of that, the front desk staff Daniel was rude, unwelcoming, and clearly didn’t care about guest satisfaction. Basic hospitality was completely missing. I would never stay here again and definitely do not recommend it.

A very discounted hotel that matches the price point... nothing fancy, but generally ok if youre just in need of a bed and a shower. Make sure you save yourtowel and key cars, as they charge you $20 US if you lose a towel card.

I liked the location because there is the harbor, parks, and restaurants within walking distance. The staff was so friendly and the activities on site were very entertaining.

I

Got there at 9:40am i was on line and they called over the lady behind me and asked how can we help you totally ignoring me and my family. They stated we can not give you a room until 3pm when they acknowledged me. We had to sit in waiting area until 11 were permitted to go into the buffet section where the food was not good at all and it was the repeat items daily. At the pool section there was another buffet and one day i went in with my daughters in our bathing suits as we would get in pool after and they told us to get out and go put clothes on i was truly upset with the experience i also brought insulin with me as i am diabetic and noticed fridge in room was off i asked and they wanted to charge a couple hundred pesos to use it which i did not pay. A lot of money spent and felt horrible the whole time.

Breakfast not that great. Close to the beach with water activities. Various pools with activities and fun. Easy for Uber’s to get to, in a central location.

This is a terrible overpriced hotel that I don’t recommend anyone to stay in. Very Filthy hotel. Rude staff. No one understands English very well. Filthy washroom with old rusted shower. It’s open from all sides when it comes to the hotel exterior construction, lizards can come in the room easily. I checked out two days early and will be coordinating with Expedia for a partial refund although I know even Expedia won’t be assisting. The hotel stated to contact agency (Expedia) for a refund. This hotel is not even close to the pictures it’s advertised as. Some rude staff at the pool side also

Enjoyed a couple of days. Mostly Mexican families with fun pools and large splash pad. Quiet at night. Sweet small beach with palms. Food was okay. Service outstanding.

Not exactly what we were expected. The bathroom smells funny; towels too old; bed sheets old white grey color. Personel do the best they can but the issue is from management business. Breakfast buffet too poor (you can get better menu at Deny’s). The location for this hotel is just what is save it

Towels in hotel are super old only,over all good clean place,Definitely will stay here again ,

The place was clean and the stuff was great!! The only thing I would love to see improvement will be a better food quality.

The resort was wonderful for a quiet vacation, the beach is wadeable but not really swimmable because of the seaweed. It is a close walk to the Ferry. The staff is nice, but not many of them speak english. The rooms are very clean and nice! We only ate at the buffett for all inclusive once because EXPEDIA was very dishonest in their presentation of the price of the all inclusive resort, and when I spoke with someone to book my stay she led me to believe it was all inclusive, but when we got there we found out the price we paid did not include meals. This was not the resorts fault but I will definitely NEVER BOOK THROUGH EXPEDIA AGAIN. They were no help and took no responsibility.