Overall Ratings & Reviews Best Western Plus Sparks-Reno Hotel

The room could use a better vacuum and cleaning, but everything else was fine. It's quiet and convenient, and the staff is really nice.

I booked this hotel solely based on the fact that it had the highest customer rating for the price range. I'm glad I booked it. It was clean and perfect for just a one-night stay because we weren't looking for anything fancy, just in town for a soccer tournament. The food at the restaurant was good. The pool was closed, but we did not care, so if you do care about that, maybe just check before booking.

Dated but clean, our room was a suite very large semi kitchenette appliances were scattered because of outlets. Room needed more lighting. Sheets and pillows a little funky smelling Served its purpose Airport was close we were flying out.

It was amazing

Basketball- Baseball

Nice place. Pleasant staff. No issues.

Great

This property is very good and could be better if the hot tub and pool were not winterized also the breakfast could be better.

Breakfast is terrible only frozen products.

Everything was wonderful with the exception of being in a room on the 3rd floor located next to some type of equipment that was making a loud vibrating noise during our entire 1 night stay. Needless to say this was extremely annoying. We didn't hear the vibration other places in the hotel.

Shower not work good. Hot water not enough hot. The breakfast so bad so cheap…

The main reason I will not stay here again is the very noisy environment, there are large trucks nearby idling all night long, impossible to sleep.

Nice place to stay

Very convenient location, very dog friendly with good rates for dogs, large, clean room and decent free breakfast. Would stay there again next time for sure!

My dog loves it here bc he is welcomed.

When i walked through the entrance i noticed how clean it smelled. Igot up to the counter and everyone was extremely friendly and helpful. I was even more impressed when i got tothe room. Ir qas very clean, smelled good and looked great. Overall 5 out of 5 in every aspect of my stay.

The room was spacious, nice and clean. Did not like the breakfast.

House keeping is not daily, Breakfast all microwable food. Anyone can go to your staying floor without Key Card. But Airport Transportation or drop you anywhere close can be anytime. Inpaid everything through Expedia and when I checked they said they need my card for security hold. After checkout I mafe them sure them to refund the hold. But 3 days later I was charge $294 again. And I had to call my credit card company to dispute and called the hotel for refunding that. I give them 2 stars because of all of these. Just for the transportation.

Arrived at the airport at midnight and I called for transportation to the Hotel. They arrived within 15 minutes. Check in was quick. We stayed one night. The room was big and spacious. Clean! Breakfast was not the best, microwaveable cinnamon pastries and coffee. Staff at the Check in desk in the morning was not very efficient but I appreciate her efforts. The shuttle to and from the airport was amazing. But you have to load your own luggage...FYI. Overall, nice place and would stay here again. Happy to give it a second chance.

Loved it. The only issue was I had to step in the bath to turn the water on. However the room was clean and spacious. The staff was great.