Overall Ratings & Reviews Best Western Conway

Affordable but there was a smell which made it difficult to sleep or breath.

The room had been smoked initially smelled like for a week. People were partying in the parking lot and out front of the motel. The pool had mold in it . The bed was terrible you could feel the springs the carpet had a hole in it. The only reason we stayed is because we had prepaid fro the room and couldn’t get a refund. DON’T Stay Here !!!!!

Convenient and friendly desk person. Room was clean except the bathroom and room had a slight smell. If you’re looking for a soft bed this isn’t for you.

Great customer service.

The toilet and sink was stopped up

We stayed one night on a longer trip. The room was clean, comfortable and quiet. The breakfast, however, has lots of room for improvement. The food was not hot. It was your typical hotel microwaved meal. Their juice machine was broken down so there were no beverages other than coffee or tea. There wasn’t even water. They did have a waffle maker. If you are looking for a place to stay and breakfast is a priority I would not recommend this hotel. If you are looking for a quiet, comfortable room at a decent price, this hotel would be great.

I was extremely disappointed and disgusted with this property. The pictures were deceptive as were the "good" reviews. The place is so old and smelled of old, stale cigarette smoken which was so disgusting! The smell stayed in my CPAP and I had to smell it the next night. My night gown and pillow case stunk too. We had an "accessible" room which consisted of a hand rails, a handheld showerhead that was attached to the showerhead itself and hard to use, a d a shower chair. The beds were not comfortable and the carpet was gross and has a tear in it. I regret not taking pictures. I canceled the reservation I had for my return trip as soon as I walked I walked into the room. The lady that checked me in was nice.

It was all good.

Negative: Railings in walking areas were rusted at the base where the screws are and wobbling. Not good for the stairs and 2nd floor. Room smells like cigarettes even though it was a non-smoking room. Positive: Staff were super NiCE! Lots of food options walking distance. Room was clean.

Clean bed. Dated bathroom that looked like it needed a deep scrubbing on floor corners Nice staff and great breakfast

Friendly staff and great customer service. The property was clean and offered lots of local options for dining. It was over 85 degrees when we arrived and when we opened our door to our room it was nice and cool. Even the mini fridge was cold. Rooms were clean and comfortable. Breakfast was a Typical hotel chain breakfast, however, they did have eggs, sausage, gravy, biscuits, cereal and oatmeal, toast and muffin and of course….waffles. We will definitely use this hotel again. The rooms were pretty insulated and were relatively quiet with little outside noise. We were on the back portion of the property.

Motel is dated but had some upgrades in our room. Bed was comfortable. I booked the option for queen bed and thought there would be two beds. Just had one bed. Smoke alarm went off at 2;00 AM. But the staff was friendly and helpful

Bed uncomfortable

It was ok just tv wouldn't work

Noisy

Wasn’t sure about this chain but we had a great stay and found no problems. Room was very clean. Breakfast was adequate.

Lke this property

The man at check in was so nice and funny. We will definately keep this place as our half way stop.

did not stay. guy at the front desk said we had to pay a deposit fee because someone killed a chicken in one of the rooms recently and ate it. im not making this up. we left and went elsewhere.

Excellent place, room was very clean and pillow was comfy