Overall Ratings & Reviews Days Inn by Wyndham St. Charles IL

The room was clean and quiet. The amenities were appreciated and up to standard. The staff was kind and helpful.

It was ok. It could be a little bit more clean for example the windows were super dirty.

Short visit but comfy

nice location, rooms were clean, staff was helpful and friendly.

Firstly, your company sends me a nice text welcoming me and asks that if I need anything to text. I did request more pillows and never heard back. Paper thin walls. Heard drunk neighbors have an argument at midnight. After that heard upstairs person in high heels clomping around. Then at 8am your company texts me and asks when I’m checking out! Terrible customer service!

The front desk clerk double charged me for the room. I brought it to his attention and he wouldn't change it. Claims Expedia charged me when it clearly said days Inn st. Charles in St. Charles , ill Twice. I had to make a claim with my bank instead of owning responsibility. I only stayed 1 day because of it! Stressful for sure and I couldn't rest knowing i was doubled charged and spent 2 hours on the phone.

Nice people working there

Inexpensive but just NOT good

Hotel has seen better days!

Room smelled like they were cooking food and it burned and sheets and mattresses smelled like rotted food

Room was disgusting

Breakfast included nice safe area

Clean,quiet, dated

Very misleading from the pictures. This is basically a motel. The room is outdated, smelled of dust, peeling wallpaper and bathroom lining. There was trash on the property and we saw the employees smoking outside on numerous occasions. There was never anyone in the lobby to ask for help. I feel scammed. I will never be staying at this place nor any Best Western. And I will NOT be booking with Expedia ever, they will not help you if the property doesn't want to refund you anything. Never again.

The bed was rock solid and the pillows were really small.

It was a good experience

very impressed with hotel cutting breakfast hours form 10am to 9 am meant I missed breakfast both days - little silly also had late check out and the guy came up twice as I am picking my bag - really other than that great place

Great place to stay. I wish I would have had time to check out the restaurant right next to the hotel.

Can smell smoke smell in the room

Very easy and clean