Overall Ratings & Reviews Palacio Royale Inn Signature Katy

After having a difficult experience at a prior hotel, this one was good. The staff was quick and informative and the room was clean.

Upon check in, horrible smell roamed the corridors and lobby. Inside room smelled very musty. Cockroach scattering on the floor. Pillow and bed felt like concrete and walls are paper thin. Took kids outside to pool area and it smelled like a dumpster was right behind us. Good part was my daughter liked her waffles, but besides eggs, yogurt, and waffles that was it for breakfast which was 730-930. I would never stay here again!

This is an old hotel that has had some minor Reno. The reservation desk is glassed in like I was in a convenience store in a bad neighborhood. The floors in the room were not very clean. I will not stay here again.

Everything was good except the huge wad of hair on the tub

My husband and are driving across country and we were very pleased to come across this property. We stayed for one night and had a wonderful welcome by the gentleman at the front desk. He was very helpful and accommodating. We even got a change to take a nice dip in The pool to wash the days driving off of us. I would recommend and stay again.

My inly complaint is that the walls are really thin so i could hear people in the next room talking

This is more motel then hotel, not was I was hoping for. Very run down, hair on our sheets. We checked out ASAP

Simple, easy, clean, friendly, quiet!

Junk car in parking lot.

So noisy even in the midnight. People taliking, walking in out nonstop at walk way.

The ladies at the front desk are always so pleasant and helpful. One of my "go-to" places

Upon arrival the front desk man was extremely friendly. The room was sub-par. We had a 1st floor room and we could hear every sound made in the hallway and surrounding areas even late into the night. Bathroom door wouldnt stay shut, the lighting was very dim, the ac barely kept the room cool, there were old dry hairs in the bathtub and sink, only 3 tiny pillows for a king sized bed, and the bed itself was squeaky and uncomfortable. When we checked out and turned our key in the front desk lady smiled on approach then gave us disgusted looks. I won't be staying here again.

Wonderful service. Breakfast was good. Did not swim but pool area was clean. Room was clean. Bed was comfortable.

I arrived late at night to find a very friendly host that checked me in quickly and easily. The property had a very clean lobby and hallways. It was quiet and peaceful. I stayed in a room that was on the back side of the property so there was zero road noise. The room was very spacious and the bathroom had great relaxing lighting. Everything was just very clean and neat and I had a very smooth stay. I would definitely book this hotel again.

This hotel is clean, breakfast was hot and ready, AR was professional and attended to all my needs, will definitely book here again.

My room had roaches

The staff here was friendly and helpful. You can tell they spend a lot of effort to try and make your stay better. Everything is clean and well cared for. A bargain price for what you get.

Room was very spacious

Bad smell in the way.

The perfect place for vacation