Overall Ratings & Reviews Sketchley Grange Hotel & Spa

Good hotel didn’t like seeing smoking related rubbish lying around outside room windows receptionist on arrival very good

Loved it, perfect getaway

Great room exactly as per description.

Very disappointing additional ten pounds charge policy for use of spa facilities. This was stated due to my reservation having been booked via Hotels.com. The additional charge was not disclosed at time of booking, not acceptable. Food of a very average standard compared to my previous stays at Sketchley Grange a few years ago.

Apart from pubic hairs in bath all ok

We spent 2 nights and it was very lovely..services rendered by front desk was super-duper good with complimentary upgrade when it was known this was our first time @ Sketchley 💃 Breakfast was not bad as well, nice options to choose from.

Good parking. Very friendly and helpful staff. A very clean hotel, including immaculate bedroom, with a great size bed. I personally like that they continue to provide coffee facilities in the room. Great Bar food was hot, tasty and a good helping. (I liked that I could eat proper food, early, in the bar area (not just sandwiches). Breakfast was comprehensive, with fresh fruit, yoghurt and pastries, but also a full range of hot items. (including black pudding).

We had a friendly welcome and the room was spacious and perfect for our needs. The spa was very busy, but that's not unexpected on a Saturday afternoon. The restaurant was disappointing, although the food was nice and good value, mine was not cooked through. I sent the food back and it was re-cooked but it impacted the enjoyment of the meal, and I was surprised that there was no offer of a free drink/desert/meal for the inconvenience this caused. Breakfast was plentiful with lots of choice.

Have stayed here about 5 or 6 times for work since August, generally always been OK. I think it does depend on what side of the building you get. I was in 111 and to say it was cold was an understatement. I did stop at reception first day to ask to sort and on return no note or anything, rang down and Josh who was very helpful said the air con was set to dehumidify? Heater in the room as clearly system is faulty as I couldn't change from room. Kettle burns when you poor as steam leaks, door to bathroom really damaged, cold tap on bath didn't turn. worst bit, (only kidding) got some extra tea bags from reception and when lady came in on Wednesday she took them away. No idea why, I clearly wanted them...

From the moment I arrived and throughout my week's stay, the staff were professional, friendly and efficient. My room was very clean and maintained. Breakfast was excellent and good quality. Bar food I can't fault. Only downside was the water in my room was cold on the first morning (Immediately put right when I reported it), howver, water pressure was vey low.

I should have read the reviews before booking. The hotel is nice enough but the spa is in desperate need of a refurbishment or at the very least, a bit of TLC. Iti is very run down with big patches of peeling paint and plaster even in the hot tub, dirty skirting and cobwebs. The family room was clean and spacious and overall I’m happy with that. If you have booked hotel only you can pay £10 per person per day to use the spa but beware that you can only use the facilities from check-in to check-out as they claim you’re not insured outside of these times so won’t allow you in. Very disappointing!

A comfortable pleasant stay with a fantastic large room. Very friendly staff especially chrissy.

Good atay lods loved it

Lovely clean welcoming hotel. It was a sleepover treat for my 6 year old’s birthday. He absolutely loved it. 😊 we used the pool and had dinner and breakfast in the restaurant and couldn’t fault anything. Will definitely stay again.

1st time of staying here with our friends , got to our room & it was evident that someone had been lying on our bed and drinking a cup tea/coffee as the dirty mug was left on the side..went and looked in the bathroom there were leaves growing through the cracks above the window, and the shower doesnt have any power. Went down to reception they offered us another room which was liteally the other side of the building to our friends. We declined that room and asked for the room to be cleaned and the bedding changed. The bedding was changed almost immediately and the mug was taken away. To use a robe you have to pay £5pp i think a robe should be available free of charge for the price paid. Bar staff were extremely helpful and polite especially Phoenix we asked for pub recommendations and she gave us a few suggestions, one being the Black Horse, Upper Bond Street. Great Pub, nothing was too much trouble she even reserved a table for 4 of us for the next evening because they have live bands performing on a Saturday. We ate out in a pub called The Checkers the food amazing and staff were friendly. Overall it was a fab weekend with friend's

Very run down was quite surprised! The pool changing rooms were dirty! Didn’t expect there to b so many children there either! What was meant to b romantic get away was not! And the pool is freezing along with the screaming teens

The hotel was great, no issues. however please be aware that there is a £10 charge to use the gym & pool

Welcome at reception not the best, nothing about the stay explained ie. breakfast, dining facilities times or location etc. Although help with luggage was offered as the lift was out of action for the duration of the stay. So maybe a long term issue/breakdown? Noise(music) from function bars until midnight could be heard above room TV . There was also a continuous low level humming, either from air con or I suspect water pumping for the spa/pool facility. Buffet breakfast selection good, although cooked items only tepid especially when served onto cold plates. Public areas seem well maintained and decorated in comparison to spacious room which felt in need of a refurb. Bathroom poor shower arrangement had caused water damage to door which was obviously a long term problem and needs a rethink! Didn't use the spa facilities so cannot comment. Breakfast staff pleasant and helpful, reception quite often seemed unattended. I would only return to attend a function, but not a quiet restful few days stay.

Lovely hotel. Locke stuff

Simply Brilliant