Overall Ratings & Reviews Best Western Executive Inn & Suites

Friendly staff, clean room

Wanted to get into the pool and it was close

Everything was clean check in customer service was great. The lady at the front desk really nice. The room was clean. The pillows is basically the only reason why they didn’t get five stars. I feel if I stay in a hotel and it’s just mainly to spend the night and get rest that the pillows should be a lot better ten lumps

Sink clogged

Great staff at reception

Staff came just short of calling me a thief

DIDN'T LIKE IT AT ALL. BEWARE

Very pleasant. Dest clerk recommended a restaurant nearby Very good.

Comfortable for a one night stay.

Staff was friendly. The property and rooms were very clean. There were two things that were undesirable. #1. In the hotel lobby and 1st floor air conditioning is perfect but in the halls after stepping out of the elevator it is uncomfortably warm on the 3rd floor. Once in the room it was better but having to experience this every time leaving the room was a issue for me. #2. There was a loud sound that would come on almost every 15 minutes then go away, not as bad when awake and talking but when trying to sleep it is very annoying! I DID NOT COMPLAIN or mention these things to staff or management because they appear to be a normal part of operations. However, these are some areas of improvement to make the stay better! I would stay again but only if I could stay on the 1st floor to avoid the issue with the warmth in the halls.

Easy on/off the highway. Quiet.

The Toilet is clogged.

Clean and quiet

The ladys at the front desk are sweet and its a very clean room and establishment

The view was of a warehouse or a wastewater treatment facility

This was our final stay on our week-long cross country trip. Having stayed in a few Best Westerns along the way, this one was by far the worst stay I’ve had in a long time. During our check in the front desk attendant took a personal call. She also refused to add my husband’s Best Western rewards number, even though all of the previous Best Westerns accommodated this request. The room had a horrible smell abs there was a huge gap between the door and the door frame. The gap was so large that you could actually see the pattern of the hallway carpet outside our room. We hung one of our jackets over it to provide some sort of privacy. The breakfast was terrible and the property feels like it needs a thorough deep clean.

I like that the staff was very friendly and respectful. Room was clean and nice but bathroom needs to be updated.

Clean but super hard beds.

The people behind the desk own the place. They look after you. Breakfast is better than most hotels. Room was dark and quiet and the refrigerator was cold. There were some bugs in our room. Not awful, but needs attention. Spoke to owner and this will be addressed. We will stay here again.

Stayed here for the Pink Concert downtown. It was a little further than we had hoped, but it was still totally fine. We ubered to and from the hotel to downtown by USC campus. It was clean, the staff were super friendly. Beds were comfy and the pillows were actually good; and 4 per bed. Medium fridge and microwave in the room which were great. The towels were a bit thin, and not much shampoo or lotion; just tiny little bit. Didn't hear anyone else in the hotel, felt safe to leave my car as well. They do serve waffles etc, but we were too late getting up to try them. Seemed clean and fine. Had coffee out all day. Easy and friendly check in. I would stay there again.