Overall Ratings & Reviews Holiday Inn Express HARVEY-MARRERO by IHG, an IHG Hotel

Spacious

Staff was just amazing.

👍

Very Clean, Friendly, Quiet and felt very safe.

Staff were awesome. Problem started when we got onto the second floor. It smelled like there had been a water leak. We get to our room and then find out that there is standing water on the tile just inside the door and some of the carpet is wet. I go down to the front desk to get some towels to clean it up and the staff decided to move us rooms. Breakfast was great.

Good place. Navagating there is bit difficult

Beds could have been more comfortable

Exceptional customer service, clean rooms and great breakfast!

This is the second time I have stayed at this property. The bathroom was clean and the beds looked clean.

It was safe ,quiet shopping was nearby great Area...

The whole staff was so nice friendly and professional

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The staff were friendly, polite and helpful. The room was clean. The water pressure for the shower was excellent. My only complaint is that the bathroom faucet was in poor position in reference to the sink (too short). I did not try the daily breakfast.

Loved the hospitality from both the evening girls and day time girls when checking in, then out. Staff was extremely sweet and have plenty of recommendations for restaurants, etc

The staff did a manificient job, contacting me even while on my flight. Check-in was smooth. Breakfast varied daily, was readily available, hot and fresh. There are multiple places with-in walking distance to eat. The area was quiet, even during July 4th.

That we could hear people letting the door to their room slam all night

Very clean rooms and close to plenty of restaurants. Staff was extremely friendly

Property itself was acceptable but bushes on the properties before the hotel needed to be trimmed so you can see the Hotel's sign and the entrance.

customer service

Excellent servuce.