Holiday Inn Express & Suites Enterprise by IHG

Explore Holiday Inn Express & Suites Enterprise by IHG
8.6
Very Good
From 283 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Traveler Reviews Holiday Inn Express & Suites Enterprise by IHG

Number of reviews per page
20
40
Top reviews
Rajesh
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed for a week. Staff and service was excellent, friendly. Internet and facilities worked very well for remote working. Swimming Pool, laundary machines, breakfast was very nice.
PAMELA
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Only given 2 towels. One regular coffee and one decaffeinated. Went down to breakfast at 9am nothing left. Then couldnt get into our room on last night because battery in door lock was dead and we had to wait about 20 minutes to get it fixed.
Heather
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I didn't care for the air conditioner being a wall unit that could not be controlled via temperature
Kenlin
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great
Larry
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Conveniently located around food and shopping.
Sean
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Easy check in and out, room was clean and comfortable. included breakfast was good. Have stayed here before and would come back again.
Greg
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I had a good stay there
Lisa
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We were over charged, tried calling to get this resolved and was given fax numbers to call, numbers with no one answering, and shuffled around until we had to file a complaint with our bank. We will not go through this hassle again and we go to Enterprise several times a year to visit our daughter.
Nichola
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Upon arrival the sheets in our rooms were crushed and in poor condition. In one room the sheets were dirty. The manager and front desk staff were courteous and responsive in changing the sheets. I was disappointed that shortly after checking in and arriving to the room I had to wait to rest because the sheets were dirty. Unacceptable!!! whoever cleaned the room had a nerve leaving dirty sheets on the bed.
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Cassandra
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The young lady that checked us in was so sweet, friendly, and helpful. The room was spacious and clean. Beds were comfortable. Air worked great. The pool was clean and awesome for the littles. Entire property was clean and updated. There is a Bbq restaurant you can walk across the parking lot to that was great and convenient. Awesome breakfast with biscuits, gravy, sausage, omelette, pancakes, you name it. The lady at breakfast was nice and was working very hard. I really appreciated all the staff. They are to be commended and make the hotel. I recommend and would definitely stay here again. Thanks for a great overnight stay on our trip.
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Chad
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Convenient location. Low water pressure. Sticky and stained carpet in room.
Patsy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We had to swap rooms. Even the second room was not what was requested even though we were assured it was. IT. WAS. NOT. We of course tried to get out of it but could not. We were told we already were in the room so could not get a refund. How are you supposed to know how awful a room is unless you go in it? Still perplexed on that one. Staff was unkind, room (both of them smelled of sewer) clearly dirt in shower (by the way was supposed to be a bathtub) There was a bit of noise from babies but that of course is to be expected. That wasn't a concern. However everything else was. Last two times with Expedia have been awful. You would think I would have learned. Se la vie Expedia. Very sad.
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Carmen
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We were unable to stay there. When we arrived, we were told the place was not pet friendly. Even though the website said pet friendly and your site said pet friendly. But the receptionist at the counter was very helpful and understanding. She referred us to another hotel, (Candlewood suites). We also got our deposit refunded even thou it was a last minute cancelation.
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Casey
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great Stay I slept well.
Joe
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Our room was clearly accessed while we were out. Staff didn’t care. Then when we showed there was a beeping sound coming from the wall, she was still unconcerned. She finally gave in and moved us to a handicapped room. The following morning, while trying to get ready for my son’s wedding, there was no hot water available to shower. We switched to the Hampton and they took us immediately so we could shower and get ready. Even offered breakfast even though we didn’t stay the night before. No one at the Holiday Inn seemed friendly or concerned about their guests comfort or satisfaction. Not welcoming upon check in or when they were issues. Desk person shared that she has the flu too. Just what I want before attending a family wedding.
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Patricia
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The young lady that checked us in was so nice.
Catherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The hotel was clean and the staff friendly.
Patty
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Ran out of coffee one morning
juma
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

.
William
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Staff, clean and nice breakfast
Number of reviews per page
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