Staff-no good

The area was ok. The hotel itself ok, and the room was way better then I expected. Had everything I need, big and spacious, clean, enough hangers, towels, breakfast was alright, price was good. The only thing I didn't like was the crowd management. Overall, I would recommand it.

Great staff and amenities.

Good for one night only.

Felt the photo was misleading the photo is taken in a way that leads you to believe this might be the big hotel in the back ground. It is not. It is part of the best western. It feels run down but the price and location are pretty awesome. Took a long time to check in I dont advise going there to check in before 3. We stayed during a weeknight so was pretty calm although I can imagine this spot gets pretty hectic on the weekends or game night. Lobby and elevator needs some work but bed rooms were clean

There was no shower curtain . Woken up at 5am by teenagers knocking on our door.

My phone indicated a diff time and seeing the clock in the room we rushed to leave ..came to realize time had changed. Not only did I take my medication early, lost sleep, itinerary changed, and totally threw us off. The clock was not only one hr ahead but two. It would helpful if the front desk clerk maybe would have advised of time change bcz I could really use those extra two hrs we lost. We will return, confy bed, clean and convenient.

DO NOT STAY HERE I got them from a 4:00 a.m. flight and I booked a room here last minute because I was so very tired so the second I got there the woman gave me a attitude asking did I have a room there. 30 minutes later she tells me I can't stay on property loitering so I have to leave until 3 pm which is check in.... She's telling it to a person that's not from here, no friends no family, not to mention. Let me add I'm black. Expedia call them and alleged that that's something in the policy but when I asked to see the policy nothing was shown. And yes the location may be downtown but it wasn't the best part of downtown it was very much drug addicts all over in and out the hotels loud people just fighting and screaming from left to right, streetwalkers, and random people walking up to me trying to sell me drugs.. the store continues but long story short they refuse to cancel my reservation after they say they would, I didn't get my money back, I wasted money going places I shouldn't have been which caused me to lose my phone because I was just that tired and literally worn out I just wanted to sleep. DO NOT STAY HERE

Room was not cleaned while I was out. Rocms are old and unkept.

Amazing

My family arrived the day of our reservation and the front desk attendant took my husband's credit card as payment. To our surprise we were given a room in the building across the parking lot at the Budget Inn. Upon entering the room we noticed a cigarette smell, and when doing a bedbug check we found cigarette burns on the blanket for one of the beds. Someone's hair was on the pillows. There were dribbles and stains all over the arm of the chair in the room. My husband decided to ask for a refund while I started looking for another hotel. The manager accused us of burning the bed and refused to give a refund. My husband said she was extremely rude and distracted. I called my credit card company and disputed the charge. They investigated and we received a call back from the credit card company stating this hotel had told them we stayed the night and they refused to give us a refund.

We did not really stay there we drove there and immediately hanged our minds it was very shady, homeless around the property, it felt very unsafe

Beds were very uncomfortable and showers didn't have much pressure so hard to wash hair but other than that it was a great hotel close to everything for reasonable prices.

So far so good. But people are screaming next door.

Great value and location. Was a little worried about area and conditions beforehand but had no issues or worry staying there. Staff nice and helpful

This place has it all. Lots of parking, lobby bar, pool, fountains, huge restaurant. Now of

You get exactly what you pay for...no more, no less. Clearly this place used to be a jewel in the crown of Denver....it's a hostel now...so expect that

We ended up staying somwhere else because the room smelled sour, the pillows were small, the bed frame was super creaky and wore out, the chair had stains on it, the bathroom door was splintered and had blood splatter on it, the room was tiny and the area was sketchy with homeless people everywhere. When we returned the keys the lady didn't seem concerned why we didnt stay there, almost like she's used to people leaving. 1/10 would not recommend!

The room was clean. The food need some improvement. They need to answer the telephone when customers call!! I forgot my identification card and was trying to see if I left it there, they would not answer the phone. I had hotel.com to call and they would not answer for them!! Poor customer service on their part!!

Noisy and the olace was old.