Overall Ratings & Reviews Holiday Inn Express & Suites WEST MONROE by IHG, an IHG Hotel

This was hands down one of the cleanest and best hotels I’ve ever seen. I didn’t see a spec of dust anywhere the service was wonderful everyone very friendly check in was easy. When we walked in the doors it smelled like fresh soap floors where spotless we were greeted by a very friendly employee at the front desk. Got up to the room walked into one of the cleanest rooms I’ve ever seen looked newly remodeled, a huge shower, an extremely soft bed, and a big flat screen TV with plenty of Channels.

Best place I’ve stayed at for this price ($221) and solid value. Clean, smelled great, well kept, room very nice, breakfast fantastic (even crispy bacon).

Hotel was clean. Breakfast was nice. The only negative thing i would say is that the water was brown when taking shower, etc.

Everything was perfect. Mrs.Candy made my check in smooth!

The staff was super nice and its so close to some really good restaurants

Clean reasonably priced hotel with a great breakfast. Friendly staff. Will definitely stay again

It was cery clean smelt good and the service was great

Beautiful, clean property. Probably the best Holiday Inn I've ever stayed at. Everything was spotless, great hot breakfast everyday and staff was extremely kind!

Great

Bad receptionist attitude, Gym not working, breakfast is limited options and disgusting

Quiet Toom!

Very clean and service was great.

Clean Hotel and Friendly Staff. Easy Check-in and Check-out, I will stay again in the future.

I love the room the softness of the king size bed. The bathroom walk in shower. Free breakfast. I love it everything.

This property was very clean and well cared for. Staff was extremely friendly and helpful. Candy was extremely nice and helpful when I checked in. She was very friendly and went above and beyond to assist with accommodations.

It appeared to be under renovation and was overpriced given the lack of amenities, smell, and filthy conditions

Loved it! Front desk staff were so friendly & helpful. Room was clean & well kept. And we got exactly the room we requested.

The room was clean and comfortable. The hotel is going through construction/renovation and was a little disarray. Staff was very friendly.

the Receptionist when I checked in was 1st Class the Thermostat in my room would not let a Temperature above 58 degrees be set. So, needless to say it was cold the Elevator was very clunky in operation. It appears as though it might’ve been ready to malfunction

My stay was Awesome from beginning to end. Candy was really nice, polite, and very helpful. If I needed anything, she was very helpful.