A convenient property. Walkable, and with an extensive breakfast selection. Joao the concierge was always so helpful with all request, accommodatng.

Nice and clean

No conveniences in room. Location not as appeared online. Thank you

No scale in bathroom no mobile phone charger Socket in the room noisy from metro passing by

Wonderful breakfast buffet, great room (queen bed), and friendly staff. Centrally located and priced right. Will definitely use a Eurostars hotel again=)

La atención fue excelente desde que llegamos al hotel, el desayuno tiene una gran variedad y calidad, la limpieza también es excelente en general, gracias por toda la atención recibida, pasé una estancia muy agradable.

Major issue, and this is why I would not give it 5 stars. For a 4-star hotel, not to have free water and coffee 24/7 in room or lobby is inexcusable and irresponsible. We could not believe that this situation existed. Otherwise, the staff was absolutely great and everything else were excellent.

I loved it

Good staf

Overall I enjoyed my stay.

Close to everything you need

Worn out mattresses, poor fit equip, no sauna as advertised.

This hotel has no sauna, poor fit equip and worn out beds!!

Great

Location 10 minute to Liberty Avenue for shopping/restaurants/tours and 5 miles (but 30 minute drive) to airport. Towels were thin. Hairdryer, body soap, shampoo, conditioner and body lotion in pump bottles in the bathroom. Mini fridge, safe/vault and closet/drawers. Room was very clean, bed just ok. Staff was friendly - nice surprise that when we arrived early with a room immediately available. Morning housekeeping only allowed 1 roll toilet paper when I asked for two rolls (odd). Biggest disappointment was our room was SO HOT. Early November outside was in the low 70s F (22-24 Celsius) but the room was much hotter. After first night sweating, I asked the front desk to look into this issue or relocate our room. Told maintenance fixed the issue. Although it was not as hot the next two nights of our stay, it was never cool in the room. We tried sleeping with the window open, but it was too loud outside. In fairness, when we checked out I told the person at the desk again that AC never worked and they comped my 4 breakfast charges. However, a frustrated guest also in the lobby at the same time said he was changing hotels because his room was too hot. Door to bathroom is terrible - smoked glass that does not have a door knob (swinging door) providing little privacy. Breakfast was good - lots of options for only €12/person/day. Great restaurant in walking distance called Lidia. We did not use parking lot or gym, so can’t comment on that. Stayed at Eurostars in Madrid - better!

Good location. Clean and spacious room. Great bathroom. Bed needs an upgrade gor this to be a 4-5 star review.

There is a team running next to the hotel and it’s very noisy and hard to sleep

Staff is excellent Breakfast was good Beds are awful!! Twin bed is very small for 2 person's and ac in always on!@ you cannot switch it off

Espresso in the room would've been great

Nice hotel.