Overall Ratings & Reviews The Riverside

Staff was very friendly and attentive. Good breakfast. Jason who drove the shuttle very accommodating. The room was nice but lacked storage space in the bathroom. The bathroom fan cycling on and off was irritating. And it didn’t clear the steam from the shower. Pillows were flat and hard. But even with these shortcomings I’d stay there again.

A beautiful calm hotel with the friendliest of staff !

Lovely hotel in a nice part of Salisbury just a 15 minute delightful walk into the city. Free shuttle service in the evenings. The staff & the service were excellent. The view from our room & from the bar terrace is outstanding, open countryside, the river & the cathedral. Highly recommended.

For disability people is not friendly. The main hotel does not have elevator (lift). Only stair which is very inconvinuos for the luggage. The restaurant is amazing with lovely view. Staff very friendly

Amazing location made all the better by a lovely room and weather. Very attentive staff and free shuttle into Salisbury.

I recently had the pleasure of staying at The Riverside, and I can confidently say it was one of the best hotel experiences I've had in a long time. From the moment I arrived, the warm hospitality and attention to detail were evident. What truly set this hotel apart, however, was the outstanding service. The staff went above and beyond to ensure that every guest felt valued and well cared for. Whether it was providing recommendations for local attractions, arranging transportation, or simply checking in to see if everything was perfect, their dedication was remarkable. Overall, The Riverside is a true gem that offers the perfect blend of luxury, comfort, and genuine hospitality. I would highly recommend it to anyone looking for an unforgettable stay, and I can’t wait to return!

Stayed 2 nights, loved everything. The check in, guy took us to our room..the room, beautiful, spotlessly clean, room 34 perfect. Parking on site...fantastic. Walk into town about 10 mins, so easy. Great view of River Avon and Cathedral from deck. Can't recommend this place enough...do stay there.

Staff were very friendly. Complementary drinks vouchers and also a complementary shuttle bus to and from town were fantastic touches. It’s a shame they don’t offer food in the evening. Lovely location, great setting with the cathedral in the background

Very exceptional stay at Riverside. Lovely big room, well heated and very comfortable. Beautiful view from the bar terrace and lovely staff. We were told our breakfast was included mistakenly, however the hotel allowed us to have coffee and tea. Highly recommend!

Fantastic one night stay for my birthday, to visit Salisbury playhouse.

Perfect

Excellent stay

I love this hotel. The staff are so friendly and welcoming. I highly recommend it.

We upgraded to the Grasmere room for a bit extra cost. Fabulous uninterrupted views over the river to the cathedral.superbly comfortable bed. Conrollable heating and windows that open. Complete peace and privacy- Perfect staff throughout. A coutesy shuttle bus to town We recommend this hotel!

One of the best hotels I have ever stayed in

Second time stay at hotel. Again, not disappointed. Staff friendly, nice surroundings, easy pleasant walk to town centre.

Our stay at The Riverside was superb. The staff were welcoming and very helpful. We were given a local map and advice on enjoying our visit to Salisbury. The location was excellent, a 15 minute delightful walk to the Cathedral and the main town. This enabled us to have dinner in the town and then walk back past the Cathedral. We thoroughly recommend a stay at The Riverside, you will not be disappointed!

Excellent hotel. Extremely friendly and helpful staff, free shuttle is a fantastic touch! Room was comfortable and clean.

This hotel is in a wonderful location and is so beautiful outside and in. There was Christmas Functions on but the hotel was still quiet. Friendly staff and so helpful

Lovely room with amazing view of the river and Cathedral. Very comfortable bed and very clean. Not far from town centre. Would definitely stay again. Customer service was fab too!