Room cleanliness good, breakfast and evening buffet fine. No water provided in the room though and all-inclusive is poor unless you live by the bar and drink lots of alcohol. Pool area very average and water cold. Treadmill in the gym didn't work, mini-golf and jacuzzis have been removed. Never had a pool towel when I went to ask for one. Conveniently located for the airport and golf courses as long as you don't mind aeroplane noise overhead.

WE FOUND THE STAFF WHERE VERY FREINDLY AND VERY HELPFULCHECKING IN TO ALL THE BAR STAFF AND OF COURSE THE RESTURANT.THE ROOMS WERE VERY CLEAN .I WOULD LIKE TO COMMENT ON THEOUTSTANDINGENTERTAINMENT IN THE LOBBY BAR .THE ONLY THING I WOULD ADVISE IS FOR THE TELEVISION WHERE THE PEOPLE ARE SINGING BE TURNED OFF .WE WILL BE BACK AGAIN THIS YEAR ALTOGETHER WE SPENT 21 DAYS OF ENJOYMENT.

unkept. unfriendly staff. animation for kids (10-15) was good. booking for external samba bad was cool. generally resort is dirty and not well maintained. room cleaning is really bad.

I recently stayed at the hotel and unfortunately it was one of the worst hotel experiences I've ever had. The room itself was in a terrible state, with peeling wallpaper, dirty carpet, and a musty smell that made it hard to breathe. The bedding was stained and uncomfortable, and the pillows were flat and offered no support. The bathroom was not cleaned properly, with hair and grime in the shower and dirty towels. To make matters worse, the staff were unhelpful and unprofessional. When I brought the issues with the room to their attention, they were dismissive and unresponsive. They were not willing to help or make any effort to improve my stay. The overall atmosphere of the hotel was rundown and uninviting, and it was clear that they did not value their guests' comfort and satisfaction. The hotel was also far from any tourist attractions or restaurants, making it difficult to enjoy my time in the city. I would not recommend this hotel to anyone, and will not be returning. I have stayed in many hotels before and this was by far the worst experience. I would advise anyone looking for a place to stay to avoid this hotel and look for a better alternative.

It's a pretty nice hotel with very good management. A bit outdated but well maintained. Isabel at the reception was so nice and helpful, she is amazing and Hermano (I believe) is just a star. Amazing example when people do their job with all the heart. The only and biggest issue I had was the lack of water everywhere! I was not allowed to have even glass of water during dinner, that's ridiculous! I paid £180 per night with half board food and when I came to have dinner I was told that I am not even allowed to have a glass of water, I need to pay for any drink I want to have. At least they did not say anything when I gave water to my baby form her bottle, I was really angry and ready to argue about that too. That's a shame, I won't be back here because of so awful company policy. They really could do with free water at the reception and restaurant areas as other hotels do.

Great stay

It had everything you would wish for. The animation team gave a great fun evening show and despite restrictions due to covid all entertainment was very good

Overall ok. But maintenance in generel is not ok. Loose tiles - missing and broken tiles at the pool. Typical charter hotel with pool workout etc. Some like it - I dont. And if you dont speak spanish…. Waiters only speak spanish. Hotel is near the airport - so a lot if noice in the daytime. Between 8am -8 pm

I booked Elba Sara hotel for our first time in Fuerteventura celebrating my 29th birthday. We had a lovely stay! The hotel is very close to the airport. Room was spacious with pool/ sea view. Not the most modern room but it was ok. Aircon didn’t really work, same with the fridge but it didn’t bother us. Food was very good, every day different dishes, and even when there was not too many options the ones available were delicious. Good selection of drinks available also. One main restaurant for all meals. The only thing missing was some background music. Any type of music would do. Unfortunately all you could hear was the plates and people chatting which gave the atmosphere of a canteen and that was a shame as the restaurant was very nicely designed. Staff were very friendly and always trying their best. Nice atmosphere around the pool and good entertainment throughout the day and also in the evening, they have an outdoor bar and another 2 inside the hotel with nice shows every evening. The hotel is close to the golf course, shopping centre, beach, beach restaurant if you fancy going out but it has so much to offer that you may not feel the need. I was very surprised to find a bottle of champagne in the room on my birthday, very nice touch, thank you very much to the management! It’s a perfect place and can’t wait to go back!

We loved everything about our holiday! The staff were lovely and friendly. The food was amazing, they did different food themes every night e.g Italian, Mexican, British etc. The whole hotel was clear and the view from our room was beautiful. I really loved having the choice of either sitting by the pool or sitting on my own balcony. There is lots of things to do there and was very nice exploring outside of the hotel as well

Lovely view from our room. Excellent food with lots of variety in the main restaurant. Helpful staff on reception especially Veronica. A bit too quiet in the surrounding area but a relaxing place

Had a lovely room, best part of hotel. The rest could do with updating, its a bit tired and lacks any atmosphere. The staff they have are good and work hard, were profesional and courteous. They just need more of them. Food temperature in buffet needs resolving, lots of barely lukewarm foods. Good location, lack of evening entertainment generally. Could be very good if a few things were looked at and a bit of money spent modernising.

No frills Boring Outdated & brown decoration Full of manky vicious stray cats everywhere Stinking rotten fish smell in part of the hotel makes you urge NO BEACH, the gate is locked by a padlock and it is full of big rocks, bushes and weeds. There is a derelict fortification on the beach in front of the hotel and it is full of beer cans, rubbish and is used as toilet because it stinks and adult business after dark. The beach at a neighbour is approx 500 yards away that they tell you to use and there is no beach bar or WC, so you have to walk a 1km round trip to go back to your hotel to get a drink. It is a public beach so you can't leave your belongings alone and most of the guests had to lay on their beach towel on the sand because of lack of beds and parasols. There are naked people (OAPs and children) on the beach. No atmosphere No bellboy No public relations No concierge No service in the restaurant, serve your own drinks from press button nescafe machine No change of food options = boring, unappetising for 3 hrs not touched and dried out (people were sick) No info about allergens, half the items didn't have a sign, the wrong signs or foreign No pool drinks service No slippers & dressing gown No iron & board No free safe Empty fridge No excursions desk or info No info about weather No change of entertainment, repeated a sax player 4 times in 10 days. One a la carte Italian restaurant, I was given 1 visit time at check in for the 10 day stay (time and date given to me)

PRETTY MUCH EVERYTHING. BREAKFAST WAS OUTSTANDING HOTEL TRANQUIL

Lovely breakfast buffet

Excellent variety of food and drink and of high standard. The pool area was great as were the staff who were attentive and always helpful.

Property was lovely, very clean and tidy, staff really friendly. Food was excellent as was the choice of drinks available. Pool area very clean, plenty of sun beds, no need to fight for one.

Well laid out property in a good location. Exit gate to prom was very tempremental.

Hotel was very clean throughout and staff was excellent, very helpful and friendly. The room was large and well furnished, the bed was very comfortable and the bathroom was also large and the shower was powerful. I thought that the €4 charge per day for safe was a little cheeky considering this is a 4 star hotel. Decor throughout the hotel, including the rooms, was tired and needs refurbishment. The bar in particular needs attention, the furniture was well past it’s sell by date. The drinks were however, of very good quality with premium brands available. The bar staff were very hard working and cheerful The food was variable, some days it was good and other days not so good. Breakfast was okay with a good selection of food but dinner was a mixed affair, sometimes good, sometimes the meat was very tough as though it had been kept warm for some time. The pool area was lovely and there were always plenty of sun beds and shades. The gardens were exceptionally well kept and the water feature and fish were well looked after as were the cats in the cat cafe. The cats don’t bother you by the way if you are not a fan!

Nice hotel in quiet location however not too far from main town. Staff very friendly and courtesy. Rooms with exceptional views of the Ocean. Plenty of free and safe car parking places which is important for us. We were in Caleta de Fuste in March and there was no problem in getting a sun lounger. Good choice of food for Breakfast and Dinner.