Overall Ratings & Reviews Americas Best Value Inn Albany East Greenbush

Basic room but clean and the price was right.

We reserved a no smoking room. The room we were given reeked of smoke. There were cigarette burn holes in the bedspreads. There was mold growing on the walls. It was so disgusting we left. I couldn’t even imagine sleeping there.

Great and helpful management. The property is quite old, but has everything you need and is a good deal given the low cost

Price was great. You get what you pay for. It appears that this location is used for long term housing for folks. Non-smoking room smelled of smoke. Had to get a different room. Room was clean as was bath room. TV control was horrible. Not sure who to blame on that. Couldn’t access channels listed in lineup. Noisy neighbors. AC sounded like a dump trunk when it kicked on. Bed was situated on a tin can base. Made “hollow” can sounds when I rolled over. Very very few amenities (although none were really listed). Only one chair in room. Might be suitable for a single person, but the wife wasn’t too happy.

We got the impression the room and others part of this hotel had been used to house homeless people, who hadn't used it well.

Old motel that needs a great deal of up-dating.

Found it very disturbing we reserved a non smoking room to walk in and be surprised it wasn't and had been smoked in. You can even see it on the back of the door badly yellowed. It was so late there was no way to change rooms, so we put on masks and dealt with it even though we are both allergic. Eight hours later we were up getting ready for the day and didn't like the looks of the shower so we skipped on that. There was a couple arguing and seeming to live there that we felt unsafe with. I went looking for the ice machine and it was in an obscure hallway with building materials in it. The bottom of the machine is rusted from the leaking pool of water under it. Sorry but I will never be back to this location again.

Gross. Smelly and dirty all around

Quite. Safe. Housekeeping daily. Good manager.

It was a place to sleep and shower

I would not recommend this property

As we walked into the room,there was a bug crawling down the wall,as we looked around we also noticed burn holes in bothe bed blankets. The walls had something thrown on it and never has been washed off,kids footprints on the wall, dirty floors,headboard was so nasty. Do not stay there Ever worse place I have ever seen. I ended up renting another hotel room and got My full refund from that nasty room. TERRIBLE AND NASTY ROOM.

Upon checking in we were given a room that personal scooters and a tote filled with someone’s personal items and icy water. Cigarette butts and used condoms outside our door. Once we opened the room we were greeted with the smell of smoke and weed. The blankets had burn holes and stains of an unknown source. The bathroom was filled with mold. The garbage can had garbage in it … condom wrappers. This room was straight out of a horror movie. The mouse droppings , the non working heat.. I couldn’t even stay and took my loss of money. Please for the love of god DO NOT STAY HERE!

poor shape needs renovation work

Manager was very good to me.,,

Nothing. As soon as we pulled in and saw certain activities, puls how the room looked. We left and found another place to stay

Dirty, smelly, uncomfortable. Staff could not figure out how to code the room key

Our key card never worked, every time we needed to get back in our room, we would have to get someone from the front desk to let us in and they were less than friendly about it.

My room was recently redecorated with new fixtures and painted. A mini fridge and microwave was provided in addition to the cable tv and free wifi.

Will not stay here again