Overall Ratings & Reviews Champneys Springs

Leisure and quietness. Good for rest. I don't like the cleanliness of the room is just reasonable standard. The facilities are relatively old. Too much rules during your stay for just simple B&B booking. The environment is good but the staff are just average standard. Luckily I found one lady called Oriel, she is exceptionally helpful and friendly with her professional care and services.

Very slow check in, uncomfortable bed (2 singles pushed together, one with awful mattress). Poor quality pillows. Spa area was nice. Strange breakfast selection

I like the resort environment. Quiet and safe place for relaxation and rest. I don't like the hotel rules and regulations are so many things to be aware to use the facilities, time etc. Not very nice for customers who want free holidays and simple time to enjoy during the stay. Room 2 is noisy for the ventilation fan when operating. Flush is a bit heavy buttons. Curtains are quite old and not so unclean.

Springs has a lot of history but unfortunately it isn’t in the best condition. It needs updating, cleaning and maintenance.

Greatly located quiet hotel spa retreat, I’ve enjoyed all features including spa facilities top

A lovely overnight trip. My only slight gripe is that prices of food and drink are not clearly advertised. The bottles of wine we bought were quite a shock! Spa is lovely and very pleasant surroundings

The communal areas are pleasant and clean. Unfortunately the bedroom that I was allocated could do with a bit of TLC. The bath was in need of replacing as it had a brown patch where the white coating had worn away. Not a very pleasant sight. Also I found strands of hair from the previous guest on the tiles and in the bath. The carpet in the room had stretched and was a trip hazard as it had a lump as you walked in the door. I had a treatment which I felt was not up to standard. Lesson learnt don’t be frightened to speak up if not happy during the treatment.

Excellent facilities especially the pool. Food in restaurant was really good and the breakfast was excellent.

We were booked for 2 nights but as we only had b & b was told we neede to leave the hotel between 10am and 5 pm unless I paid another 70.00 (which included lunch) but I just wanted somewhere to stay and work whilst my grandson went to a local college. I cancelled the second night because of this.

Stay was lovely and the facilities great and breakfast buffet was fab

Nice but not great. Spa limited.

Excellent service throughout my stay. Large super king bed and huge room despite booking the standard single room. Really nice food in the restaurant. All members of staff were exceptional.

The perfect place to switch off. No pressure to dress up for dinner, rest of the day just relaxing in my robe. Only thing that lets it down as day spa guest is the quality of food at lunch, it falls significantly short of both lunch and dinner offerings. Wonderful spacious spa facilities.

Don’t go here if you want luxury it’s over priced and not clean . Rooms so dated , no regulated temperature so we were so hot all night . The senior members of the team are rude, but junior team members lovely . Gym is new but that is it . It deserves to be a 3 star so just expect that through out . Needs a good hoover and a refurb !

The resting area of the SPa was in the swimming pool which was noisy and had a class of aqua aerobics, screaming woman and loud music. Bedrooms were tired and nee a make over. Bar was stocked with one lager no beers ciders etc and a small expensive wine list. Dinner was served no mention of coast and what options available. Food was served just luke warm and was cold half way through.

Average but acceptable stay. Restaurant food was excellent though. The size of the television in the room was woeful.

Food was nice, room was too hot but overall I had a pleasant stay.

When i arrived in my room the shower was dripping and had leaked all over the bathroom floor. It was late so i didnt ask for a change of room. The room itself looked tired, there were marks across the walls and the mattress was old and thin, not very comfortable.

Would stay again

Clean. Nice recent redo of the lounge area.