Overall Ratings & Reviews Hôtel Villa Navarre

Nice place, beautiful view. Restaurant was very good experience.

This is an amazing looking property, that allegedly has 5 stars, however I would rate it as a 2 star. Reception desk was unmanned for 15 minutes at check in, then he arrived harassed, With little command of English. The room was large but tired, the bed was huge but uncomfortable with springs poking my back. The restaurant was full and couldn’t accommodate us and after travelling 1,000km from Spain we were not impressed. People in the room above us were partying until 3am. ( not the hotels fault but didn’t help) However they did provide a dog bowl for our family pooch in the room.

Definitely not 5 star , nobody at the door to welcome you, there is however a receptionist who was lovely , but what can she do when working for a hotel which needs a lot of TLC and staff. It looked like the gardener had been on a long holiday , carpets were extremely dirty throughout the hotel, and although we were upgraded to a suite after complaining about our room being in an annexe and not in the main house, the state of the suite was more 3 stars than 5 stars.

Great stay , lovely hotel and service, even sharing the hotel with team lidl treck from the tour

I don't know who awards the stars but this hotel despite its many good attributes has nothing close to 5 stars by intertnational standards: Despite the hefty room rate: misleading.

Power sockets are near the floor. To use them one had to crawl about under a table. Pity as otherwise everything was wonderful.

We had a lovely stay at this hotel whilst visiting Pau. Highly recommend their restaurant and the views are stunning, across the town to the Pyrennes. Short drive or few km walk into main town

Superb staff who were able to accommodate all our needs. That included finding a way to allow us to stay two additional nights in our fantastic room even though the hotel was full. The food and service in restaurant was outstanding.

Excellent location, friendly staff, very good restaurant

The hotel looks lovely but for a 5 star hotel it desperately needs care and attention. The handle of our door came off cracks all over the room and main stairway. The room staff were poor (sugar not refilled, dirty glasses not taken away, soap not in the bathroom when we arrived. Only small things but it’s a 5 star hotel costing over £200 a night). Cannot complain about the front of house staff they’re lovely.

Beautiful Spacious Chateau - stunning views across to the pyranees Helpful friendly staff and a really nice evening meal Overall a very enjoyable stay in a wonderful location

Great ambience, calm and good health spa. The room may need a slight modernisation but great service and atmosphere

Overall is great. But the room was very hot without air conditioning. After I opened the patio door, it was fine. But, it would be nice to have air conditioner.

This was a beautiful hotel. The service was wonderful, as was the views and the grounds. We had dinner at the hotel the first night and it was very good. The hotel is walk-able to shopping areas. (About 20-30 minutes.) I would definitely stay here again.

Beautiful chateau nestled in a quiet part of town on a large estate. Staff were friendly, helpful and spoke good English as well. Would definitely come back.

Lovely villa that was turned into a beautiful small hotel with elegant decor away from busy old town and beach. Helpful and friendly staff. Spacious rooms. Wonderful breakfast. Large public living room with fireplace.

A beautiful historic property and a young staff tres agreeable.

Excellent bedrooms, the spa was disappointing - small pool and poorly signed with no one manning the reception desk. Public rooms were tired and lacked atmosphere, not helped by the lack of residents using them.

Beautiful hotel with an amazing staff and excellent staff.

Stunning building, friendly staff, room spotless. Will definitely stay there again