The room was clean. The whole hotel needs to be renovated

Excellent hotel

Great location and hotel very good and food is good ,loved the direct access to beach

Our second visit to this hotel only because the location is ideal on the beach front and especially for local walking access in La Cala. Reception staff are abrupt and not at all welcoming. The corridor carpets are dirty and well worn, but the rooms are a good size with plenty of wardrobe and drawer space and housekeeping staff are good. Infuriating that there is no iron & board available - why? Buffet restaurant is dull, as no natural light but breakfast options are good. The pool bar is average. As mentioned in my previous review, the grass area with sunbeds is awful as always soaking wet and muddy - sunbeds need an upgrade as most uncomfortable and many broken. Again as mentioned previously, this is not a 4* hotel by a ‘long shot’ and is certainly not value for money. The general condition of the hotel and amenities are well below the standard of what is expected of a 4* hotel. However, I guess because of its prime location it continues to attract repeat and new guests, but they do not really care about providing a great guest experience. Suffice to say the hotel needs a total refurbishment, but I’m guessing that will not be the case!

Easy access to the beach, great view from the balcony. Beds very uncomfortable only book if you want to go home with a bad back from the uncomfortable beds.

Beach view

Monica in reception was excellent and our prime room 427 had stunning views. Chill our bar a pleasant place to be. Room was good bathroom dated

Best hotel in this area ! Spacious , clean , near beach , stunning views , great pool ! Love it !

The hotel is perfectly adequate for a short weekend break but I would be disappointed if I chose it for my main holiday. The location is excellent, there is ample parking and the reception staff were friendly and accommodating. The hotel its self is rather tired. The photos on the website make it look some what more impressive than it is. The reality is holes in hallway carpets, dirty walls and 1980´s beige. The room was spacious with a kettle and a fridge and the bed was ok. The rooms are not very soundproof and we were woken by other guests in the corridor both nights. I am glad we did not book half board as the breakfast was disappointing. The hot food was all cold and the restaurant area was more canteen than restaurant. You have to collect your own cutlery whilst collecting your food. No cloths on the tables just cheapened the experience. On a positive note, the coffee from the machines was really tasty.

Beautiful hotel with a great beach and easy access to all areas of southern Spain and almost in the center of the south Access to Marbella. It’s a beautiful city and all kinds of brands to shop If you rent a car, you won't lose, but arrange and reserve parking in advance at this hotel. This hotel is in beautiful city Mijas🙏

On the beach, very clean hotel. Staff were very helpful. Only dislike the open beach club music noisy in full view sea rooms. Everything was easy lovely beach holiday.Walking bliss

Hotel is in a lovely positon clean and tidy. More sunbeds needed and they need upgrading really uncomfortable and pool isnt big enough for the amount of guests.

Good location, friendly staff & good food. My only negative were the bars, of which there are only two. One by the pool open from 9.30am-8pm and the other in the hotel, open 8pm-1.30am. This meant that we could only get a drink at the pool during the day in 30C+ heat, with very little shade if you were lucky to find a seat. The drinks were obviously served in small plastic cups & not worth the walk to take it back to the hotel to drink. Even though we were all inclusive, we ended up buying a bottle of wine to drink on our balcony. Although there is parking at the hotel, when we arrived there were no spaces available and had to find off-street parking.

Thia property is average. I would say overpriced.

reasonable value for money

Hotel needs updating but very clean and staff very friendly and helpful. Food excellent and good variety.Great location just on the beach. Good hotel but not 4 star

Bedroom was fabulous and spotlessly clean. Up on 6th floor noise travels and it was extremly noisy at times.

Stayed for 3 nights, the hotel is right next to the beach with plenty of places to eat and drink. The hotel was clean, beds were comfortable. Staff were friendly. We had breakfast included which was average.

Hi my husband and me had a good week at Gran Hotel. We did all inclusive , enty of choice in food , loads of fresh fruit, wich pleased us. If your food was not hot enough for you a microwave was available. The rooms are ok. Bathroom a bit tired, but all in the room was ok. Lots of sun loungers , entertainment on an evening was ok. We enjoyed are holiday.

Yes the property is old and prepare yourself for a time warp to 70’s Spanish Hotel when you go down the dark wood corridor. However, the rooms where a good modern standard, clean and housekeeping came every day. There was a fridge and kettle. The view was beautiful. There was an “arroyo” down one side of hotel but it didn’t smell at the beach end. I had room only so did not sample the food but most people were All Inclusive. The pool was ridiculously small and very very shallow. Not much use for swimming and was really disappointing for a hotel of this size. However the location right on the beach made up for this. All in all I would be quite happy to stay here again as a base.