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Explore Sofitel Hangzhou Westlake

Traveloka (14)

Other sources (426)

9.0

Exceptional

From 14 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.0

Meal

8.5

Location

9.2

Service and Facilites

9.0

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Traveler Reviews Sofitel Hangzhou Westlake

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Customer reviews

K***K

Leisure

8.5

/10

Reviewed 11 week(s) ago

Sofitel Westlake Hangzhou offers excellent service, especially for the manager on duty and reception. They helped me so much during my check-in process. I have really appreciated it. The concierge is also so helpful during my stay.

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David T.

9.7

/10

Reviewed 83 week(s) ago

Location is great, Staff is really friendly and room is big and clean.

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HENDRIANTO R.

Backpacking

10.0

/10

Reviewed 318 week(s) ago

Strategic location, friendly service, luxurious and comfortable room, with very good breakfast. There is also an umbrella inside wardrobe, just perfect! Highly recommended.

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Dwi P.

8.5

/10

Reviewed 344 week(s) ago

Choosing Sofitel West Lake Hangzhou was really the best choice for my 1st trip. Its located just 100M away from West Lake, so strategic place. You can just walk to the lake anytime you like.. I was also pampered so much with great hospitality from GM to Hotel staff, upgraded room, warm welcome and great choices of foods for breakfast. Highly recommended!!