Beautiful building with character. Bit of a rabbit warren inside though -our room was on the 3rd floor and we got lost several times trying to find the pool. We didn’t realise the outdoor pool is heated and the temperature was in the mid 30’s so not a refreshing dip but would be nice in cooler weather. The sun beds were very hard. The terrace restaurant was lovely with very good food and attentive staff.

The property is an old facility. The spa offered is just an average condition. Breakfast is so simple and has a few selection.

We had a wonderful stay in this exceptional property, the staff were great and the dinning was excellent.

No issues, staff was awesome, friendly, courteous, food was awesome, plenty to select from. And what can I say about the variety of wine selection, Chianti was great, excellent body, color, hreat aroma.

Beautiful hotel. Everyone was so warm and friendly. The morning breakfast had a nice variety. We are looking forward to returning. 🙂

Poor

Basic room, no hot water in shower. Great amenities and staff!

Great hotel with great amenities. Can’t wait to come back again and stay longer.

Love the thermal springs, gorgeous common spaces, handsome bar, and intercultural restaurant. Room was spacious, chic, comfortable

Interesting old palace hotel with very friendly front desk and spa staff. Great location for a quiet small town setting but a short and easy drive (or bus ride) to Pisa.

Amazing locations , this was my second time staying here. We celebrated our anniversary and felt so pampered and comfortable during our stay at Bagni Di Pisa . The breakfast in the morning is the best, the beds are so comfortable , and the rooms are absolutely beautiful.

The room was spacious and breakfast options were good. Having visited a thermal spa before arriving here the one at this hotel was far from underwhelming! The spa treatments were all also really pricey compared to other places so we opted not to use. Wouldn’t recommend this if you are visiting for the thermal spa element.

The property is beautiful and the staff were more than happy to help and facilitate our every needs. A male bar tender / waiter did let down the team by being short and rude but this did not affect our stay and it is not fair on the rest of the team who went over and above to please us. We stayed one night for our 25th wedding anniversary. The hotel spa pools are natural thermal pools and it is clear that when this hotel was refurbished, no expense was spared, we loved it albeit I can see why some reviews say it is tired but the quality of the fittings and finishes are top quality such as silk cushions in the bar area. The bar area serves drinks and cocktails how they should be served. The room, bathroom and other spa facilities such as the sauna, steam room, gym and treatment rooms etc were clean and in excellent condition and the spa staff were also excellent. The breakfast and dinner was also excellent. The evening dinner was fantastic, lots of traditional Tuscan food and wine and the concierge was also very helpful with the wine and menu!

Was excellent

The thermal baths and spa are the main reason to stay here. There is a train to Pisa and Lucca

The spa staff were wonderful and it was a great time. However, the hotel staff was challenging to deal with. When we checked in, we have been driving seven hours, so we had shorts and T-shirts on, and we were exhausted. I guess that didn’t play well with staff because they weren’t interested in explaining the property to us, etc. I guess if I had a suit on like the guy that was in front of me who received all of the hotel information, I might have had a better experience. We were not provided with a hotel Moore information about the property, so we didn’t know about the second thermal baths. Had we known, we would’ve relax there instead of relaxing in the room. Very snobby!

This is very remote from Pisa downtown, nice and quiet but you can only eat the hotel food.

It’s an amazing old villa where the grand dukes of Tuscany used to stay. The room had a bit of an old smell to it, but sleeping under that frescoed ceiling was definitely an experience. The only issue we had is trying to locate the staff at the spa and at the bar, everyone was MIA for some unknown reason.

Ask about their pension rates because a la cart prices are too high- very pleasant bar and warm thermal soaking pool.

Management and front desk staff are terrific