Overall Ratings & Reviews Holiday Inn Express NEW ORLEANS EAST by IHG, an IHG Hotel

It was pleasant

A great experience... parking was safe, Amanda at the front desk was amazing, breakfast was good... we'll definitely return!

This hotel was everything I asked for! Great breakfast, they didn’t have all the same items each morning. I loved that they switched it up! The breakfast attendant Ms.Lucy was super sweet and helpful! Savanna the front office representative was soooooo helpful and nice! Loved the pool, nice and warm! Every single worker there was so nice and attentive! Definitely will be my go to hotel!

I like the spacious room and comfortable beds. The entrance from the road was bumpy. Other than that, we enjoy our stay. Thank you!!

The staff was professional.

We had a very good stay. Everything was clean and comfortable. We stayed for three nights. The only downside is the Pool needs an upgrade. The water was very dirty and it is very Small!

Great!

All good

Convenient to NASA

This hotel is great! Highly recommend. It’s clean, breakfast was excellent, and very convenient location that had a safe feeling. Will definitely stay again.

Very nice will definitely stay there again

Free Otis cookies and very nice staff

The property was clean and the room was nice. Stayed here for 5 days and felt comfortable the whole time.

My stay was great very clean and safe

Clean rooms, comfortable beds. Feels secure, safe. Continental breakfast. Front desk staff were helpful.

pool is not good for swimming and no hot tub

Excellent for families with kids.

Unsafe

The manager was being rude when I complained about the television they blamed me for it. They sent a security guard to check the tv with a gun on his holster. No fixes were made cause he is not a repairman so they decided to move us to a two bed room. I refused because I needed a sofa for the third person. I asked for a discount that night and she refused and checked me out that same night.

Amanda at the front desk was amazing. She was helpful, was able to make suggestions for our stay and made us feel like home.