So first of all, I read all the reviews.... that being said, this place was amazing for us. We stayed here for the Dbacks v Braves series (GO DIAMONDBACKS!!) in June. Desk staff was great. I had 2 separate reservations and had zero issues just staying in our room without checking in/ out hassles. The whole process took less than 5 minutes. The room was fantastic... no evidence of what other patrons had issues with... clean room, linens, plenty of soap, shampoo, etc. Water was HOT . Room was cleaned and restocked with plenty of towels the next day. The pool was up and running; temp was perfect. Elevators worked fine, ice makers worked. The breakfast was pretty decent, with lots of juice, milk, coffee options. Cereal, muffins, waffles, biscuits and gravy, sausage, eggs, etc. Literally the only "thing" that was a tad bit annoying was that we were right off the elevator, and so there was that noise..... just bring earbuds!
Thank you, Wingate!