Overall Ratings & Reviews IC Hotels Green Palace - All inclusive

Wonderful stay, staff was great overall it was a five star experience

This place is just amazing! Professionally ran and they do their best to make sure you enjoy your stay!

It’s ok but there are better resorts with more reasonable price

Wonderful hotel, lots of green space and mature trees. Food quality and variation is second to none.

good experience overall. great variety in all inclusive. water park and beach for the kids rooms standard size. the only down side was , I had a free room upgrade from expedia and they had the room available for they created a lot of hindrance in upgrading the room and never let us have it.

The staff was great, went the extra mile to sort out an issue with our room. Thank you to Abdurrahman who always found a table for us and for the Parmesan cheese ( Pasta with shredded mozzarella is a crime). Thank you to the manager of customer relations who sorted out our room noise issues. The massive issue we had was the lack of allergens signs next to the food, cookies and desserts. My son has a nut allergy and between having to ask multiple times a day about the ingredients and the little English spoken by some employees, it was a constant struggle . The toilets by the kids pools need more attention, they were normally out of toilet paper. But we really enjoyed our stay. We would definitely consider coming back!

Fantastic hotel, beautiful pools and grounds, beach lovely plenty of bars and snack areas outside (summertime) great for families plenty to do, staff professional and kind nothing is too much trouble, would we go back 100% yes thank you for a great stay

Fantastic property, amazing staff and our kids were entertained the whole time. We will definitely be back

I’ve stayed at many all-inclusive resorts in places like Spain, Malta, and several Asian countries, but none have come close to the experience I had at IC Hotel Green Palace. Everything about this resort was outstanding—thorough, fast, and seamless in every way. Let’s start with the "all-inclusive" concept. When they say all-inclusive, they truly mean everything—from bottled water and the mini-bar to poolside service, beach amenities, outdoor bars, and restaurants. We didn’t spend a single penny inside the resort, nor did we feel the need to step out for anything. The way they take care of their guests is simply amazing. From early morning to midnight, food is always available. They offer a regular breakfast, extended breakfast, snack bars, dinner, and even late-night dining. So whether you’re an early riser or a night owl, there’s never any need to rush—you can enjoy everything at your own pace. The staff deserves a special mention. Incredibly professional and efficient, they ensured there was never a delay in service. Over our five-day stay, I never came across an untidy area—the cleanliness and attention to detail were impeccable. And let’s not forget the facilities: the waterpark, the beautiful beaches, countless pools for all age groups, the spa, Turkish hammam, sauna—everything was included. I’m definitely returning to IC Hotel Green Palace. This has been the best resort experience I’ve ever had. A must-visit destination—highly, highly recommended!

The hotel area is perfect, surrounded by nature, relaxing. In general, everything was very nice. But I think the food should be diversified a little. The attention, friendliness and service of Mustafa and Zübeyir, the waiters at the lobby bar, were very good. The attention, friendliness and customer satisfaction-oriented, analytical approach of Zafer Bey, one of the guest relations, were satisfactory. Thank you.

I travelled with my 9-year-old, and it was truly an amazing experience! The highlight of our trip was the kids club, which had activities all day long to keep children engaged and entertained. The staff there were beyond wonderful—especially the lady handling check-ins in the morning. She and the rest of the team knew my child by name, which made us feel incredibly welcome and comfortable. My daughter was so happy with her experience that we are already planning another trip back, this time with my sister and her three kids—all because of the kindness and care of the kids club staff! Beyond that, the resort itself was fantastic. The facilities were well-maintained, and the overall service was exceptional. Every staff member we interacted with went above and beyond to make our stay special. If you’re traveling with kids, I highly recommend this resort! We can’t wait to return!

Good for families, overall good cleanliness, lack meals variety of you are staying for more than 3 days. Only indoor pool was heated, kids area were closed due to the weather same as outdoor pools

Good facilities

Excellent all inclusive stay Highly recommended

Really generous service! Baby friendly and quite enjoyable! We ll come back again!

Excellent stay for us. All inclusive dining options were just great. Staff was very prompt and competent. Would recommend 10/10. But keep in mind we went during off season. During on season your experience may vary.

Nice holiday time

Bb

Good

Hotel building/rooms definitely needs some renovation. Not that they are bad, just not new. Rooms are pretty small as well, but thats what you can check in room description so pretty much expected. Everything else is on very high level especially service and amenities. Animation can be improved in terms how active animators are in involving patrons, but list of activities is pretty extensive. Evening shows are of good quality as well. Overall its very good hotel for families with kids