Staff was friendly and professional, great hotel with the pool, it was a saver, because it was 90 degree when we stayed there. it would be 5 star, if we hadn’t have problems with the key every night and one day the room was not clean.

Expensive drinks, and the pool area is way too small for the hotel size. The front desk were not willing to resolve any issues either. My parents had no AC, the repairman lied and told us it wasnt turned on, when it was clearly just blowing warm air. Better yet, our fridge (empty mini bar) wasnt working, to which the front desk replied, 'its complimentary'. As in, we arent going to fix it because its some kind of free addition to the room.

Good hotel - near the beach and about 20 minute walk from the centre of Barcelona. Food was good in the hotel - the only drawback was the pool. It is unsupervised and sunbeds are reserved and not used for most of the day.

Nice hotel, excellent service, well located. We stay here every year for one night when transitioning from France to our flight back to Atlanta.

Breakfast ok - bed ok - too many young people at weekend blasting music around swimming pool - noisy at night - not suitable for young children

Hotel was good

Was nice innit

For a hotel that is very expensive per night, the quality of our room 534 was poor. The shower leaked all over the floor even with the door closed, which for marble floors is dangerous, the sealant mostly black, the shower itself was very loose and poorly maintained. The bath plug lifter was broken as were ALL of the plugs in the room so you have to manually lift them and it breaks nails if there's suction. The air conditioning sounded like it was taking off (even on the lowest setting), the windows don't block out much noise or have window restrictions (for those with children), the ceiling in the bathroom made a horrific banging noise when opening the door (don't do if your kids are asleep lol). The safe buttons require brute force to press. The dividing door was as stiff as anything so really hard to move (get those muscles working...). Tried to keep up with news in light of recent events internationally and someone had stolen ONE battery (yes one!) from the remote and the telly had no signal. Came back to room second day and the maid had removed all of our complementary robes too. Positives were that the main bed is comfy and the pool nice enough (although jacuzzi doesn't work) and pool bar staff nice. The response when complaining is that i should do it immediately, but when there's so many it's a bit of a challenge after travelling for hours, the rooms shouldn't have these problems. Wouldn't stay here again because of the above.

I had mosquitos in my room and broken floorboards so I asked for a room change upon arrival. My second room also had mosquitos in and night reception advised that every room in the hotel was like this. The water wouldn’t go down the plug hole in the shower and the shower gel in the bath was empty on arrival - I had to ask twice for it to be refilled. I have stayed here every year for the last 3 years as I attend an annual conference in Barcelona but the quality of the rooms combined with the customer service has severely deteriorated and I won’t be staying there again.

The room was very large with a sectional sofa, a wide desk, a king-sized bed, and a large, walk-in shower. The bathroom had marble walls and floors. All of the staff understood and spoke English. They were patient, kind, and helpful. There was an in-house restaurant that was always open, two beautiful bars, an outdoor swimming pool, a gym. Breakfast buffet was available and discounted if pur hased with the room.

Great host checking us in. Gave us a free upgrade for our wedding. Thank you so much - great way to kick off our wedding week in Barcelona

Lovely hotel with great service

Nice hotel - comfortable beds - safe neighbourhood - walking distance to restaurants and beach.

Great hotel

Shower hot water was either scalding hot or cold. Need to replace tub/shower faucet to include temperature balancing valve (USA) to prevent scalding and produce an even temperature shower.

Sinks would drain water very slowly. Otherwise clean and nice. Staff are friendly.

Amazing property for a girls trip.The staff was kind and helpful. Loved at the proximity to the beach and transportation. Amazing restaurants close by and easy to access all of the things Catalonia has to offer!

Excellent staff and excellent service

Great

Hotel Icaria is a lovely option for staying in El Poblenou. Very close to transport links, the beach and the Poblenou Rambla. The staff were lovely & friendly and the hotel was very clean.