Adorable room with old world charm. Bed and pillows comfortable. Carpeted floors a plus!

Friendly staff and lovely breakfast

we enjoyed hotel lovely

Great location, would definitely return

Great spot in the centre of everything, good value for money, this is our third stay and would recommend highly.

Great location, clean place to stay

Our 2nd time staying here.Upgraded to a suite which was amazing.Staff great and very helpful.Breakfast was lovely with a great choice.Looking forward to staying here again.

Pleasant stay, booked standard twin and a nice suprise to find upgraded to deluxe room, very nice. Nice friendly staff and excellent breakfast.

Easy check in & friendly staff. Breakfast was amazing!

Ideal location for everything. Grey Street itself is pretty special architecturally. My room was extremely large, clean and well-specified. Breakfast was cooked to order and very good.

Room was clean and staff were pleasant and friendly. Lovely white company toiletries and a comfortable bed. Location was excellent.

Amazing staff.

We stayed in the Collingwood Suite and it was very comfortable. The bathroom was upstairs as you enter the suite, with the bedroom down the stairs. Stairs lit by small lights, very nice touch. The towels and robes were comfortable. For being a city centre hotel, it was very quiet, we heard no traffic through the night and the bed was cosy and comfortable. The only negative was that the tea and coffee making facilities are hidden in a cupboard, i initially thought there was no milk as it was hidden in a fridge in a different cupboard, i think this whole set up could be better. Also I dont think the floor had been cleaned properly, there were bits of other peoples rubbish under the dressing table that had missed the bin, there was a straw from a drink on the floor beside the fridge unit, I think that more effort could have been put into ensuring that the room was cleaned to a high standard. Overall for the price we paid, it was a comfortable night and we would probably stay again.

Lovely & friendly staff rooms big and very clean

Friendly staff on check-in, clean, comfortable room, very comfy bed and modern bathroom. Great location.

Good location for all city centre activities.

Fantastic room we have stayed here a number of times but this time we had a suite which was absolutely amazing

The hotel was clean staff really friendly. Breakfast was good. The bar in the hotel is no longer open. The only sort of downside was that you had to ask the reception to turn the air conditioner on as that was the only source of heating i did ask twice for it to be put on but unfortunately it never came on

It was a great place. Location was convenient for all the we wanted to go a

Beautiful hotel, central for shops restaurants and bars Breakfast was gorgeous Room was lovely Will go back for sure!