Overall Ratings & Reviews Hotel dei Cavalieri Caserta

Property was fine

This place a real great location. Saffs are very well organized. Everything were 4 star!!

Nice hotel for the price , room is spacious and in quiet part of town walkable to train station and reggia di Caserta . The shower is oudated but for the rest excellent quality for the price. Staff is very nice

This was my fourth or fifth stay at Hotel DeCavalier. The staff is always great and speak English well. The staff is very accomidating and friendly. The hotel's breakfast is one of the best that I've seen. They offer local favorites and other traditional breakfast options. I would definitely return to this hotel in the future.

Great stay at this cute property. Caserta was popping off on Saturday night. And the staff person who helped us (Ilaria) was top notch. Two thumbs up for this hotel.

Convenient location. Walking distance to the reggia and dining.

Great experience this time.

Nicely located comfortable and friendly. Condition of the hotel is a bit dated these days but the room was comfortable and quiet. There was no proper shower in the room only a jacuzzi bath (who uses those these days). Having a shower was difficult with a short lead shower hose.

This is a basic Italian hotel stuck in the 1970s with some fundamental failures, either in staff or procedures. There were unnecessary confusion and complications checking in caused by the front desk being inconsistent over documentation. None of the VIP access amenities were offered: no room upgrade despite a low occupancy, no late checkout (unless we wanted to pay …. So exactly the same as everyone else then), and we had to inquire about the bar discount (which was no more than a discount on the room mini-bar) With no late checkout available, we chose to leave luggage, but were not offered any check. Asking for one we were told the luggage area was for any guest access, and the hotel took no responsibility. We elected to remove one of the items and the staff member shouted at us for taking the bag ourselves as “that was something the staff did”. On our return later in the day, asking for the one bag we left, we were told to get it ourselves. It felt they were mocking us! Breakfast was basic, the shower was very dirty - hairs everywhere! No return for us thank you.

It was fine for one night.

Second time staying here. All OK but a little different to the first time. The water stopped working one morning (which I suspect was a hotel wide issue) but no updates provided by the hotel at all and a waiting game for it to come on. Not great when trying to get to meetings. Additionally, the hotel has renovation work taking place and we were not told about this. It can make using the hotel facilities in the day for calls etc problematic especially when they offer business services.

Great place to stay in a central location. Parking within easy walking distance.

No A/C , had to open the balcony door, and very noisy

Overall wonderful experience!

Nice town, great access to Palace of Caserta

The hotel is on a beautiful park, within walking distance from the Reggia di Caserta. The property is modern, clean and comfortable.

Wonderful area. Park across the street. Dining and shopping wonderful.

Good hotel, stunning service, no complaints, recommended

Very close to La Reggia, an exceptional tourist site

Very convenient location, with a very nice neighborhood, with plenty of cafes and restaurants within a 5 minute walk. Front desk was staffed 24 hours and very helpful and customer service minded. Room was very nice and comfortable with good air conditioning :) It was a very pleasant stay.