Room is clean but carpet is old and part of it smells
Bathroom ventilation fan doesn't seem to work
Furniture is falling a part, headrest of chair in room fell apart when I sat on it and I remember seeing something broken in lift on somewhere else
Bed is comfy and location is good, only 3 stops by metro from Centre(CAPITOL)
I had an incident where air conditioning stops working atnight, staff couldn't help find a room and I had to stay in heat till morning
However staff communication skills and customer service was poor as she kept saying "there is nothing I can do for you" I and she didn't even bother to say sorry
Next day another staff member, "said they are trying their best"
I requested diwcou t on night without air conditioning, staff said no and when I said I am asthmatic and need air and would have not to continue my stay, she said you can leave in morning but this night is charged(note I have paid for full stay)
Anyway staff is not great lacking communication skills and customer service skills, depending on whose duty it is
May be stay if it a night or two, but definetly there are better place at same price in the city