Overall Ratings & Reviews Hotel Neptuno Playa & Spa

Staff was very nice and helped with any issues we had.

Hotel is located right across an incredibly loud club that stops playing music at 4 am. After sleepless nights and several complaints to the staff, all I received were foam earplugs and a disrespectful smirk. Don't book this place if you want to sleep at night -- definitely a shame since the interior is nice.

Very nice entrance and service during check in and check out. Everything went ok. Beds look ok.

Directly on the beach and next to loads of dining options

Not very impressed, breakfast very bad with old products, room stinking because they are baking eggs with exhaust… and the eggs horrible…

Choose your room with care. Music and then people going home and roaming around. Otherwise lovely stay.

Wonderful location, on the beach

Una noche no pude dormir porque había un gotera en el baño, se filtraba el agua del piso de arriba.

All was fine

Beachfront, super clean, welcoming property. Would love to return to.

Good

Wonderful

massage team was the best!

Hard to park and checkin. Rooms small and bed crooked and uncomfortable

Nice hotel, clean and beautiful! Very noisy at night, even with the windows closed until 4am!!

Great view it can get loud but it’s worth it the room was nice and clean i would definitely stay here again

Overall we had a negative experience with several issues so I would not stay here again.

This hotel is located on the beach boardwalk. This is the best beach I visited in Spain. The taxi stop is right outside the hotel which was convenient. There are many restaurants located on the boardwalk but no shopping in the area. We had a beautiful spacious room with an ocean view.

Everything was fine till a night club over the road blared house music out till 4:00am the front desk even had a bowl of ear plugs instead of mints/fruit Terrible racket would never stay again

music from the beach club. Just be prepared with earplugs!