Overall Ratings & Reviews Holiday Inn Club Vacations GALVESTON BEACH RESORT by IHG, an IHG Hotel

Good location!

The place was OK at best. Maybe my expectations were to high. I feel the word "Resort" is use to loosely. Definitely, felt like being in a regular Holiday Inn. On a positive note, the staff was friendly and helpful. Definitely the saving grace of this place.

They need to fix the second elevator. Getting up and down with your luggage was a disaster.

Just need to care about the beach

Excellence!!

This location is far from the busy part of the island. Instead of walking across a street, you can walk straight to the beach. There is a Walmart located on the island for groceries. I was surprised that most necessities were available in the villa. It is a home away from home.

It was clean and had everything we needed

This is amazing place, right at the beach Very romantic place. Nice view. Me and my husband love to walk around the beach and sit at the bbq table at the park, very peaceful. Love the place we will definitely be back, and will recommend more friends and family ❤️

Rooms

Had a great time

Great stay as always!

Was a very freindly and secure check in staff was very nice and professional very helpful and great place to relax and enjoy thank yall we will be back

Great location just a short walk to the beach and to the Tipsy Turtle next door. Pool and Hottub great and cleaned daily. Only thing is that the pool area doesn't open until 10am. Only one elevator working. NONE of the housekeeping staff speaks English and is pretty rude.

Room was not cleaned for 4 days

The access to the beach was unprecedented compared to most other properties. The rooms were spacious and had excellent views. Rooms overlooking the pool area may be subject to party noise.

This was my absolute favorite place that I have stayed in in Galveston the beach access was private so it wasn't crowded even though it was Jeep weekend. Everything about the hotel and the stay was excellent I would have given it five stars across the board but there was some sand grit on the floor, not a lot but enough for me to be grossed out being Barefoot but I'm also very particular. The major thing however is that there's no rooms with two beds, and the sofa bed was not fit for an adult, and honestly not even fit for a child. It was slanted so badly and so lumpy and so short that an adult could not lay on it and I'm only 5'3". Also, I don't know if the bed was broken or what the deal was, we even used couch cushions underneath the foot of it to try to make it level and it still did not help. We will definitely be staying here again but I will be bringing an air mattress instead of using the sofa bed because it was absolutely horrendous. However everything else about the hotel was five stars. Which is why we will be going back and it's worth it bringing an air mattress.

Love it

The hotel was amazing. But the best part of our stay was that the staff made us feel like family. We have found our home away from home, when we vacation in Galveston Tx. Thank you for the amazing experience.

It was so close to the beach it was great!

Beach front . Staff looking to make your stay as comfortable as possible. Had a issue with the bath tub. They came to address the situation in less than 10 minutes. Worked over an hour to resolve the problem at 10:30 pm. Were unable to reslove that night, but worked with our schedule the next day to repair as soon as possible. Problem was resolved by 9:00 am . In my opinion you cant ask for more than that. Awesome customer service. Thanks to everyone from reception to maintenance for making our stay at the beach awesome!