Lovely hotel with the best sea views! Plenty to do on- site, including a well equipped gym and spa.

Friendly staff. Great food and nice hotel Very much recommended

Super stay, enjoyed, would stay again

Spacious clean rooms. Sea view room was lovely. Had view of the pools and ocean. All staff were friendly and helpful. Choice of restaurants, although main buffett was definitely the best. Very disappointed with the Mexican - couldnt eat the food - sorry to say it was awful. Chinese was nice, Indian ok. Main buffett had a huge selection and for such a large area to cater for was really nice. Adults infinity pool was great

Staff from Frontdesk was very helpful and friendly. The Food in choice and quality was fantastic

Second stay. Great

Poor quality of rooms misleading food service have to say another hotel due Aircon not working

Nice comfy hotel but food quality was not to my liking

Housekeeping staff very helpful. Double bed requested but not provided. Power failure mid way through the week. Private party on our last night - music was very loud and invasive. One duty manager unwilling to help guests.

I felt safe there and it had everything I wanted/needed to make a truly enjoyable vacation

Nice hotel tradition style rather than modern. Not sure All inclusive plus was worth it or not. Breakfast in morning in plus lounge was lukewarm unless you were there as soon as opened as there wasn’t the turn over of food need to put less out at a time and replace more often. Also only did the cheap sliced bread not the nice unsliced proper bread that was in the main restaurant. Also it was not clear enough that the lounge and outside area was for gold band guests only. A lot of other guests were there sometimes the staff asked them to leave others (Ernie?) didn’t. Did have excellent service from Parkash & Puskar.

I had no air / ac in my room my entire stay I called reception about it every day and nothing wouldn’t recommend at all

Great central hotel good pool food choice was good various restaurants to try. Walkable to bus station & beach

very nice

Would not recommend this hotel for families. Firstly when we arrived, checked in and our room key wouldn't work. The start of the downward trend. Went back to reception and they said they reset the keys. But this didn't work. I returned to reception. They got another member of staff to reprogram the key cards. And.... Low and behold they still didn't work. We're travelling with our 18month old baby and this was 12am at night, as our flight was delayed by 2hrs. Yet they didnt once see an urgency to get us sorted, there was an air of arrogance about this place. Finally they came up to the room with a master key and let us in. But that there would be no key card until maintenance are back in the building in the morning. So someone has to stay in the room to get back in. The next morning after breakfast we returned to reception, as instructed, only to have to explain the whole of ordeal once again, to staff who knew nothing about it and were not left instructions by night staff as to the issues. So we had to go through something similar again with keys until eventually Maintenance came to fix the lock. Unfortunately this was temporary as the next day upon returning from a day trip we couldn't access our room again. It's laughable really. Not once did we get an apology. We met a number of other families with similar issues so it wasn't just us. The food was very lacking unfortunately. It looks amazing online. In reality it wasn't very fresh. Breakfast in particular.

Staff lovely and room very clean. All areas of the hotel were too noisy for me. There was nowhere peaceful. Also the water dispenser was out of order all week.

We stayed April 6th through 19th. For an all inclusive resort it’s a fail. I understand a deposit for pool towels and robes, but a five euro charge for cleaning the robes? Though there are water dispensers available you must bring your own containers. No soda or juice for you in room refrigerator, if you want the available you must pay a 24.95 euro per person per day for an upgrade. Most just go to the store in neighborhood. We had a studio room, 731. Noisy due to working on street ( street side room) installing underground pipes or wire. Asked if there was other room available on other side of resort away from noise, was told to check next morning. Check three times same answer. Baby next door would wake up crying around two am for an hour. Wife couldn’t rest during the day as baby would cry again. She call front desk and was told there was no child nearby until a supervisor came to check and realize there was a child in next room and was crying because being in a different environment. On Friday another manager, a tall woman whose name I believe begins with a E, offered to move us and offer complementary sodas because staff never addressed our problems and she would speak with staff. We did get a room change, room 132, but no sodas. With the inattentive staff and charges for sodas and robe cleaning I would not be staying at any related resorts affiliated with this brand.

The saving grace to this property is that the rooms were very quiet. We are a couple and had 2 single beds pushed together, each with its own set of single bed sheets and blankets. The food at the buffet was mediocre. The coffee was great. All the common areas were so busy and extremely noisy. The lobby, bars, coffee shop, buffet restaurant, elevators, pool, gym (which is also open to the public). For us it was too busy of a hotel to want to spend any time there.

The best hotel ever . No any complaints.

Hotel great - only issue was cats on my roof of rented car in underground car park