Acanto Playa del Carmen, Trademark Collection by Wyndham

Explore Acanto Playa del Carmen, Trademark Collection by Wyndham
8.8
Very Good
From 392 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.0

Service and Facilites

9.0

Traveler Reviews Acanto Playa del Carmen, Trademark Collection by Wyndham

Number of reviews per page
20
40
Top reviews
Manuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We love Acanto. The Staff are super friendly and helpful. Plenty available to eat for light breakfast. Beach towels available upon request as well as discounts to local excursions, bars, massages.
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Tout était très bien! À l’exception qu’un gérant nous a volé $200USD dans le coffre-fort! Seul un gérant pouvais voler avec le module de programmation. Il a accusé les femmes de chambres mais elles n’ont aucune possibilité de voler dans le coffre. J’aurais aimé obtenir une compensation mais rien n’a été offert car ceci aurait confirmé la responsabilité du gérant!
Read More
Eduardo
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great property in a good location.
Sue
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The initial room we were given when we checked in late in the day, wasn't great. It was rather small, felt unkept and the bathroom had water pressure issues. When we brought up the issues to the management, they were happy to make the switch the next day and gave us the free upgrade to a suite. Which was very spacious, clean and comfortable. Laura- one of the manager was very accomodating and all the hotel staffs were helpful and friendly. Acanto felt like home during our stay!
Read More
Udalio
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great staffing, customer service oriented
Rudolpho
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great staff and accommodation
Mirza
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The room had a few problems such as the shower pressure, leaking sink, living room tv had not volume. The property is cute, but if you’re like me, you probably won’t like the noisy bed sheets. The breakfast consists of boiled eggs and coffee, some individual cereal boxes and toast. The night guy Miguel was the best worker at the property.
Read More
Michael
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The property was clean and location was great but the staff was the best part, courteous, easy communication that made it feel like home for a few days.
Michael
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

What a unique property! So close to night life, dinning and beaches. First time staying at this place and would do it again! Next time we are bringing the kids!
Suni
icon-Leisure
Leisure
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

It’s a lovely property, well maintained, spacious and most importantly friendly staff. Miguel is a star who is helpful and kind. I did have a room closer the 5th ave and hence was loud but it wasn’t too much of an issue for me.
Constance
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

We spent three nights. Quiet, clean, well appointed. Friendly, helpful staff. Liked the pool & breakfast. Would recommend.
Paul
icon-Leisure
Leisure
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Nice.. Continental Breakfast was weak, had the AC unit intake for several units in my bathroom.. little noisy. Staff were friendly.
Laurel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The staff was exceptional, and very friendly and helpful. The building is beautiful, and gave us a very relaxing stay.
Hui Ling
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Amazing stay. Niguel was extremely kind and helpful.hotel is very close to shop and restaurant.5 minutes walk to the beach.We really enjoyed our 4 nights stay in the hotel
Carlos Orlando
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Located in the heart of the action. Lots of restaurants and shops. Hotel is well maintained and house keeping does an excellent job. Friendly staff at the front desk. Shout out to Miguel for his happy and friendly attitude. His continental breakfasts are the best. The freshest fruits and different breakfast items are set up daily.
Read More
Nathalie Marie Kate
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Nice property in center of town with very friendly staff. Easy 5min walk to the beach and 1min from 5th avenue. Rooms were spacious and clean, but some appliances were dated.
Kelly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Perfect location to everything! Ocean views we loved our penthouse! Private garage locked parking as well! Definitely will be back!
Jimmy
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Very nice property in a great central location near the beach, dining, and shopping
Dianne
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Love the Acantos
irving
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The overnight concierge/doorman was awesome.
Number of reviews per page
20
40