Overall Ratings & Reviews Crystal Palace Luxury Resort & Spa - All Inclusive

The all inclusive makes life easy

Absolutely worth it

Such a bad place to book from them specially when you want to cancel your booking. Their bad in communication and and so bad in their connection. I tried to call them they do not respond and they do not accept your request.

Always clean friendly staff house keeping excellent Not able to book al a carte as unavaiable and had to show how to provide correct information and not giving message when leaving to say transport delayed

Sandy beach is amazing and very clean. Sun shades are available and covers a big side of the beach. SPA services (for a fee) are excellent!

Mehmet in the reception was really unique, this 24/7 smiley face

It was our first time in Turkey and first time in The Crystal Palace Spa. Expedia mi-sold (it was on their website) the holiday to us claiming it was a 24 hours check-in. It is not. Despite the fact that the hotel also couldn't find my booking, after i had travelled overnight to get there, the night manager said "we were his guests" until the situation was resolve (over 4 hours later). He allowed us to have breakfast and use the swimming pool. The hotel is beautiful and clean. The staff is friendly. The food is varied and abundant, even for fussy eaters like me and my 6 years old son. The entertainment team is unstoppable. The irish bar servers Becks, just in case you fancy some non-turkish beer. Some of the staff (bar/restaurant) don't speak very good english, but with smiles and good-will you'll manage to get anything you want. I will definitely return to Crystal Palace, but not via Expedia.

we stay 7 nights it was very good holeday the servies room no 1 clean nice view ... and the room is big ...

This was our second holiday at the Hotel It was a lovely stay as ever the staff friendly as ever and variety of food for breakfast lunch and dinner Only negative this time was it was near closing for the session and it rained a lot therefore there wasn’t much activities Overall good hotel and will visit again

Just returned from a fantastic stay , hotel was very comfortable and immaculately clean. Food was plentiful and of a very good quality, bar choices were very good and staff very friendly and efficent. Animation team were a brilliant bunch . Although not much close by Side is only 30 mins away although tbe hotel has and offers everything you need . A brilliant hotel all round would definately recommend

Very friendly staff, high standard of service. Food was very good. Highly recommended.

Spacious comfortable rooms, plush entrance, shops, restaurants, fantastic hamman and spa. Mainly german and russian speaking, and was virtually empty and not fully opened during May bank holiday. first holiday we've been on where 60% of sunloungers were free. Obviously very popular during high season. Great for young kids.

The hotel is fantastic and so happy that we had our holiday there. The stay was so good that we were not missing our home a bit. Antalya, Turkey itself is a great place and this hotel and people made it so memorable. We stayed there for a week but it went so quickly and wished we could have had few more days. The Rooms were clean and fresh looking all the time. The dedicated cleaning staffs were working very hard all the time and regularly cleaned the room to make sure we get a nice and cosy room. Although we did not specifically asked we had a nice balcony view to the swimming pools and to the sea. Watching sunset from the balcony and some days in beach itself was so great. Food was fantastic and they were having different themes every day. The highlight is the evening shows after dinner. Show anchor and all the team members were great and they did a good job putting up such variety of shows every night. Every night kids were looking forward to the kids disco and they all picked up few moves! Swimming pools were clean. Kids were thoroughly enjoyed the indoor and outdoor swimming pools. There is a small kids pool and a little playground but didn't have much time to enjoy it. They were busy in the swimming pool itself. The only negative point is the management of the Gameland which wasn't very welcoming. The guy who running the area need some people skills and there should be bit more child friendly person. May be a wrong person on a wrong job. In total a fabulous holiday!

Nice hollydays, great staff, shows, family friendly..... I lose my iPhone and I got it back!!!!

Our fifth trip to antalya and this was the worst hotel we have stayed at. Poor service, only one a la carte restaurant open per night which was always booked up and poor facilities.

It was a nice holiday for me and my wife. We spent nice time together and this place really made our holiday more special. Everything was arranged and nice. Meal, staff, location, beach side everything up to the mark. Really impressed.

Good hotel, excellent staff very friendly and very helpful. Food also very good and plenty of choice. Bars not bad but very subdued with little or no music, Terrace bar is more like a library and nobody goes in it. Bedrooms excellent and cleaners also excellent and very friendly. management good always about and approachable. overall a good hotel few little niggles like no courtesy room and they charge £10 an hour to keep your room on, live singers are shockingly bad.

Excellent resort for families. Went 3 adults, 1 toddler and an infant. Given a family room with sea view, nice king sized bed and spacious. Free minibar in the room too. Food a bit repetitive (normal for AI hotels) but tasty and of good qualitu, always found something to eat. Animation team very friendly and excellent. Waiting staff a bit hit and miss but once you give them tips, service went up a few notches so save some small change.

All expectations were met at this resort. the room, the food, the service. kids club staff was very capable of entertaining children and bonding with all ages. the only person who was a draw back in our experience stay was the gamearcade manager, who was unfriendly and rude in attitude towards children. with that attitude I would not want my kids to be there by them selves.

Fabulous hotel, we visited mid January so obviously out of season but we were very pleasantly surprised by the excellent and very varied restaurant (not the same fayre every night as can often be the case in AI hotels). Al a carte restaurants also available. Entertainment every night and smiling friendly staff. Please be aware that this hotel is not actually in Side but a 25 minute bus ride away. 25 minutes in the opposite direction is Manavgat. Buses are plentiful (and cheap). Would highly recommend. Enjoy :)